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Facilities Management sets out a new framework for the discipline of facilities management which challenges many of the norms and which sets out new methods for optimising the performance of a business. Successful facilities managers need a range of skills and need to be able to devise a range of innovative strategies for the future of the organisations in which they work. This new book follows on directly from Keith Alexander's ground-breaking textbook Facilities Management and focuses on four new themes which have been identified as keys to the new strategy: organisational change and learning, innovation, performance and the knowledge workplace.
This is the first book to establish a theoretical framework forcommercial management. It argues that managing the contractual andcommercial issues of projects – from project inception tocompletion – is vital in linking operations at the projectlevel and the multiple projects (portfolios/ programmes) level tothe corporate core of a company. The book focuses on commercial management within the context ofproject oriented organisations, for example: aerospace,construction, IT, pharmaceutical and telecommunications – inthe private and public sectors. By bringing together contributionsfrom leading researchers and practitioners in commercialmanagement, it presents the state-of-the-art in comm...
Construction economics needs to respond to the new emphasis on sustainable development, on the medium and long-term consequences of construction, on the whole life-cycle, and on the service rendered by buildings. Its focus now extends from design and construction, to the operation, maintenance, refurbishment and demolition of property.Drawing on the work of the CIB Task Group on Macroeconomics for Construction, this book discusses mesoeconomic and macroeconomic models and methodologies in construction economics and is suited to graduate students and researchers.
This two-volume set comprises the proceedings of the 2002 symposium concerned with innovation in the construction industry and global competition. Approximately 115 papers address topics ranging from business improvement to the impact of innovation on the built environment; and globalization and competitiveness.
The relationship between project managers representing project owners and those on the contractor side is often threatened by communication risk. The main communication risk minimization strategy in the construction phase is trust, which plays a major role in the success of key working relationships across the construction industry. This book investigates this phenomenon, and goes on to show that once developed, trust outshines all other strategies of communication risk minimization and is essential for project success. As part of this investigation, communication risk in construction projects is examined in detail, with a particular focus on the effects of information asymmetry on working r...
Modern construction economics has a wider focus than was previously the case, with stronger links to mainstream economics reflecting increasing interest in a range of theoretical issues. This book brings together the essential reviews of this trend and pushes towards the development of a comprehensive theoretical framework for construction economics.
'This book represents a significant step towards dealing with the lacuna constituted by the inadequacy of the literature on the services. And, as such, it approaches its task from a variety of directions.' From the foreword by William J. Baumol, New York University, US 'The Handbook of Innovation and Services is an exceptional volume. Its contributors, including Faïz Gallouj, William Baumol, Jean Gadrey, and Pascal Petit, are among the major thinkers in both the fields of the economics of services and the economics of innovation. Selected topics include the "cost disease", services innovation in the global economy, social innovation in the services, and innovation and employment in services...
The Encyclopedia of Services is a ground-breaking resource that offers a unique overview of what constitutes the main source of wealth and employment in our contemporary economies, namely services. This title contains one or more Open Access chapters.
Many construction conflicts and disputes are not limited to particular jurisdictions or cultures, but are increasingly becoming common across the industry worldwide. This book is an invaluable guide to international construction law, written by a team of experts and focusing on the following national systems: Australia, Canada, China, England and Wales, Estonia, Hong Kong, Iraq, Ireland, Italy, Japan, Malaysia, the Netherlands, Oman, Portugal, Quebec, Romania, Scotland, Sweden, Switzerland, and the USA. The book provides a consistent and rigorous analysis of each national system as well as the necessary tools for managing conflict and resolving disputes on construction projects.