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This book is about mistakes and what we can learn from them. It faces up to, and explains how organizations can escape from ’blame cultures’, where fearful conformance and risk avoidance lead to stagnation, to ’gain cultures’ which tolerate and even encourage mistakes in the pursuit of innovation, change and improvement. Ending the Blame Culture was written as a result of systematic analysis of the content of over 200 accounts of real mistakes within businesses and organizations. This analysis provides both insight and understanding into the type of mistakes made, the context they were made in and how they helped learning and development. As a result the authors are able to distinguish between intelligent and undesirable mistakes: those which should be tolerated and those which must be avoided. The result is a book which gives sound advice on how individuals learn, practical measures that organizations can adopt to enhance learning through better management of mistakes, and the promotion of a culture which supports and fosters experimentation and risk taking.
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What do we know about ordinary people in our towns and cities, about what really matters to them and how they organize their lives today? This book visits an ordinary street and looks into thirty households. It reveals the aspirations and frustrations, the tragedies and accomplishments that are played out behind the doors. It focuses on the things that matter to these people, which quite often turn out to be material things – their house, the dog, their music, the Christmas decorations. These are the means by which they express who they have become, and relationships to objects turn out to be central to their relationships with other people – children, lovers, brothers and friends. If th...
Estates Gazette Law Reports is a specialist land law/property law case series dating back to 1975.
Liz Lochhead is one of the leading poets writing in Britain today. Her debut collection, Memo for Spring (1972), was a landmark publication. Writing at a time when the landscape of Scottish poetry was male dominated, hers was a fresh, new voice, tackling subjects that resonated with readers – as it still does. Her poetry paved the way, and inspired, countless new voices including Ali Smith, Kathleen Jamie, Jackie Kay and Carol Ann Duffy. Still writing and performing today, more than fifty years on from her first book of poetry, Liz Lochhead has been awarded the Queen's Gold Medal for Poetry and was Scotland's second modern Makar, succeeding Edwin Morgan.
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