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""Happy Serving"" is a collection of thoughts that I would define as part devotional, part leadership book, and part text book. It is a motivational writing to bring out the very best ethical and superior service in every thing you do. The short essays (tips) will often end with a question or thought. These questions and thoughts will beg for reflection and action. I believe this book will inspire and motivate you and your employees to be your best in everything you do by offering tips and advice for serving the customer. It will break down the negative observations as well as the positives of REAL life examples. This journey of life will travel through my analytical eyes noting good and bad work ethics, mindsets, and mentalities toward the service of others. My desire is that this book will assist you and your employees to excel with unparalleled service to others. Though the focus is largely from the pre-engineered steel industry, the principles within apply in any business sector.
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I guess, in truth, “Reno by the/in the Lake” is my “Autobiography Light.” The material is indeed autobiographical in that little has been gleaned from any outside source and it is definitely light both in serious content and the serious nature often portrayed by an autobiography. So read on just for fun. Reno Beach was a magical place in the 1920s, ’30s, ’40s and ’50s, a resort town that never really quite reached its prime. It had, however attained great stature in the hearts and minds of all it entertained, especially in the imagination of a young boy who could see adventure, even in the smallest buttonhole or banal blemish. In his mind a vegetable garden became a wilderness ...
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