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A superb historical analysis of the philosophical and technological forces that led to the development of communication genres and processes in the modern American corporation.
The first global history of voluntary consensus standard setting. Finalist, Hagley Prize in Business History, The Hagley Museum and Library / The Business History Conference Private, voluntary standards shape almost everything we use, from screw threads to shipping containers to e-readers. They have been critical to every major change in the world economy for more than a century, including the rise of global manufacturing and the ubiquity of the internet. In Engineering Rules, JoAnne Yates and Craig N. Murphy trace the standard-setting system's evolution through time, revealing a process with an astonishingly pervasive, if rarely noticed, impact on all of our lives. This type of standard set...
Structuring the Information Age provides insight into the largely unexplored evolution of information processing in the commercial sector and the underrated influence of corporate users in shaping the history of modern technology. JoAnne Yates examines how life insurance firms—where good record-keeping and repeated use of massive amounts of data were crucial—adopted and shaped information processing technology through most of the twentieth century. The book analyzes this process beginning with tabulating technology, the most immediate predecessor of the computer, and continuing through the 1970s with early computers. Yates elaborates two major themes: the reciprocal influence of informat...
The International Organization for Standardization (ISO) is the first full-length study of the largest nongovernmental, global regulatory network whose scope and influence rivals that of the UN system. Much of the interest in the successes and failures of global governance focuses around high profile organisations such as the United Nations, World Bank and World Trade Organisation. This volume is one of few books that explore both the International Organization for Standardization's (ISO) role as a facilitator of essential economic infrastructure and the implication of ISO techniques for a much wider realm of global governance. Through detailing the initial rationale behind the ISO and a systematic discussion of how this low profile organization has developed, Murphy and Yates provide a comprehensive survey of the ISO as a powerful force on the way commerce is conducted in a changing and increasingly globalized world.
"A history of the role of information in the United States since 1870"--
This text presents a clear assessment of the role that innovations in information technology play in changing organizational structure, performance, and transformations. It includes five case studies of real world organizations.
This book outlines the development currently underway in the technology of new media and looks further to examine the unforeseen effects of this phenomenon on our culture, our philosophies, and our spiritual outlook.
Both the science of genetics and the practice of breeding plants or animals required extensive record keeping. The author claims that modern science was born when organizational systems (e.g., vertical files, standardized forms, and middle managers) were developed to manage and make sense of massive amounts of information. He argues that the introduction of such information processing forms, along with the cultural incentives for implementing them, sparked new ways of exploring how living forms were related to each other.
The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.
The issue of 'leadership', the need for good, insightful and decisive leaders is a prominent theme in Education. Yet few can define exactly what leadership is. This book examines the phenomenon of leadership in post-compulsory education through the careful description and analysis of a long-term observational study of college principals at work. In contrast to other, more theoretical, attempts to understand leadership, this book develops an understanding of leadership by pointing to specific examples of what leaders actually do as they go about their everyday work of resolving organisational issues. Instead of presenting leaders as charismatic heroes this book investigates a number of famili...