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This third edition of Information Services Today: An Introduction demonstrates the ever-changing landscape of information services today and the need to re-evaluate curriculum, competency training, professional development, and lifelong learning in order to stay abreast of current trends and issues, and more significantly, remain competent to address the changing user needs of information communities. Specifically, the Information Services Today: An Introduction: provides a thorough introduction, history, and overall state of the field, explores different types of information communities, the varying information needs within those communities, and the role of equity of access, diversity, inc...
Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services. Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how to create a service design team and assembling a user working group for your library and move through the various phases in a service design journey. The authors outline the tools required to gain insights into user behavior and expectation and how to diagnose the difference between a symptom and a problem users face when interacting within the library environment. The guide features a series of examples t...
The first American academic journal to examine design history, theory, and criticism, Design Issues provokes inquiry into the cultural and intellectual issues surrounding design. Regular features include theoretical and critical articles by professional and scholarly contributors, extensive book reviews, illustrations, and a section for reader response. Special issues concentrate on particular themes, such as artificial intelligence, product seminars, design in Asia, and design education.
These stories of military heroism, focusing on members of the Legion of Valor, offer a sweeping study of courage in service to America. Published in conjunction with the Legion of Valor of the United States of America, Courage in Combat shares the stories of military heroes from the Civil War onward. They are recipients of the Medal of Honor, the Distinguished Service Cross, the Navy Cross, and the Air Force Cross. Their awards are our nation’s highest military decorations, given only to one in twenty thousand combatants. Among them are sergeants and generals, as well as corpsmen, civilians, engineers, “grunts,” and paratroopers. There are men and women, a mess attendant, aviators, spi...
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