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Strategic Planning for Public and Nonprofit Organizations
How can leaders use strategic planning to strengthen their public and nonprofit organizations? In this fourth edition of his perennial bestseller Strategic Planning for Public and Nonprofit Organizations, Bryson provides the most updated version of his thoughtful strategic planning model and outlines the reasons public and nonprofit organizations must embrace strategic planning to improve their performance. Introduced in the first edition and refined over the past 18 years, the Strategy Change Cycle--a proven planning process used successfully by a large number of nonprofit and public organizations--is the framework used to guide the reader through the strategic planning process. Bryson offe...
Service Worlds
As the twenty-first century begins, significant changes are occurring in the way that services and goods are produced and consumed. One of the key drivers of this change is information and communications technology (ICT). It has transformed the role of space and time in patterns of economic development, in the rise of globalization and in the scale and structure of organizations. ICT has therefore accelerated the process of continual change and evolution that is the hallmark of both the capitalist economy and of organizations. Giving a student-friendly account of the diversity of theoretical perspectives, this outstanding book aids understanding the evolving economic geography of advanced capitalist economies. A series of detailed firm and employees' case studies from Europe, North America and the Asia Pacific, are used to inform useful theoretical case studies, which also investigate the significance of increased blurring of the lines between services and manufacturing functions in the production and consumption process.
Knowledge, Space, Economy
We are now living through a period of knowledge capitalism in which, as Castells put it, 'the action of knowledge upon knowledge is the main source of productivity.' In the face of such transformation, the economic, social and institutional contours of contemporary capitalism are being reshaped. At the heart of this world are an emergent set of economies, regions, institutions and peoples central of the flows and translations of knowledge. This book provides an interdisciplinary review of the triad of knowledge, space, economy on entering the twenty-first century. Drawing on a variety of disciplinary backgrounds, the first part of the book comprises a set of statements by leading authors on ...
Service Management
This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research area with emphasis on integration, adaptability, optimization, sustainability and rapid technological adoption. The book explores seven fundamental processes that are key to successfully managing service businesses, helping students gain insights into: how to manage service businesses, with coverage of both small firms and large transnationals service business models, operations and productivity managing service employees how service firms engage in product and process innovation marketing, customers and service experiences internationalization of service businesses the ongoing servitization of manufacturing This unique textbook is an ideal resource for upper undergraduate and postgraduate students studying service businesses and practitioners.
Whoring Around
Whoring Around, a novella in six stories. Prologue Blowing It Between Whores Dreaming of Glory A Sense of Propriety More and more we lunched at his tennis club. He had recently become its honorary treasurer. I remember an afternoon, with the washed blues and faint yellows of early winter, when we ate on the terrace. The stonework was damp where the sun had not touched it. The other tables were empty, so it was early in the week. Humphrey's world was a cradle of security, supported by cocktail parties, sporting clubs and fours of Bridge. His wife Mimi derides his effort to take a top position in the Fossil Extracts Conference. She was wrong. His Cartel takes him to Tokyo, where the pattern of...
Leadership for the Common Good
When it was first published in 1992, the first edition of Leadership for the Common Good presented a revolutionary approach to community and organizational leadership in a shared-power world. Now, in this completely revised and updated edition, Barbara Crosby and John Bryson expand on their proven leadership model and offer new insights and guidance to leaders. This second edition is a practical resource for a new generation of leaders and aspiring leaders and includes success stories, challenges, and real-world experience.
Living with Pandemics
Providing an integrated and multi-level analysis of the impacts of COVID-19 on people, place, economies and policies, across the globe, this timely book explores how the global response to the COVID-19 pandemic combines failure with success. It focuses on exploring rapid adaptation and improvisation by individuals, organisations, and governments as they attempted to minimise and mitigate the socio-economic and health impacts of the pandemic.
The Scottish Jurist
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Evil Angels
The basis for the Meryl Streep film A Cry in the Dark: The dramatic true story of a mother’s worst nightmare and the murder trial that shocked Australia. On a camping trip at Ayer’s Rock, the Chamberlain family’s infant daughter disappeared in the middle of the night. Her distraught mother, Lindy, claimed she saw a dingo carry her off into the Australian outback. Two years later, their tragedy worsened when, without a murder weapon, a body, or even a motive, a jury convicted Lindy Chamberlain of killing her own daughter. The public cheered. John Bryson, a trial lawyer and award-winning journalist, deconstructs the factors that led to a seemingly reasonless incarceration and the public ...
