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The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why d...
John Miller reveals a practical method for eliminating these unhealthy patterns from our organizations and our lives. The solution is Personal Accountability -- a concept that is lacking in the work place today. In Personal Accountability, John shows us how to practice the master principle of Personal Accountability using The Question Behind the Question, an idea that has transformed organizations and individuals alike. When we begin to apply the QBQ, we can bring to life such "Pillar Principles" as Ownership, Creativity, Trust, Courage and Integrity. Book jacket.
In his bestselling book QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes readers to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life. Similarly, asking the right kind of question-a QBQ-is the first step to empowering what Miller calls the Advantage Principl...
"Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!" --Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful. Informed by his own commitment to the concept of per...
How often have we heard complaints like these? “Why don’t my kids do what I say?” “Who made the mess in here?” “When will my teen make better choices?” These are the kinds of questions that parents ask that lead not only to complaining, but to victim thinking, procrastination, and blaming. The solution: Learn to parent the QBQ® way – and bring personal accountability to life within our families. Based on the same concepts that have made John Miller’s signature work, QBQ: The Question Behind the Question, an international bestseller over the last decade, Raising Accountable Kids provides the tool called the QBQ or The Question Behind the Question that will help every parent...
From the bestselling author of QBQ! The Question Behind the Question comes a workbook to help you on your journey to embrace personal accountability. Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done. QBQ!: The Question Behind the Question, now a classic bestselling guide celebrating 15 years in print, addresses the most important issue in business and society today: personal accountability. This brand-new workbook and study guide will take you deeper into the material, allowing you to explore and absorb how to replace blame, complaining, and procrastination with personal accou...
An account of the Black Tobacco wars of Kentucky and Tennessee told by a participant, John G. Miller, who was an attorney that represented plaintiffs against "Night Riders," the enforcers of local tobacco associations.
International literacy assessments have provided ample data for ranking nations, charting growth, and casting blame. Summarizing the findings of these assessments, which afford a useful vantage from which to view world literacy as it evolves, this book examines literate behavior worldwide, in terms of both the ability of populations from a wide variety of nations to read and the practice of literate behavior in those nations. Drawing on The World’s Most Literate Nations, author Jack Miller’s internationally released study, emerging trends in world literacy and their relationships to political, economic, and social factors are explored. Literacy, and in particular the practice of literate...
This is the true story of the legendary Vietnam War hero John Ripley, who braved intense enemy fire to destroy a strategic bridge and stall a major North Vietnamese invasion into the South in April 1972. Told by a fellow Marine, the account lays bare Ripley's innermost thoughts as he rigged 500 pounds of explosives by hand-walking the beams beneath the bridge, crimped detonators with his teeth, and raced the burning fuses back to shore, thus saving his comrades from certain death. First published in 1989, the book has broad appeal as a riveting tale of adventure. But John Miller has taken this daring act of heroism beyond the specifics of time and place to provide new insights into the nature of war and warriors, characteristics that have remained unchanged for centuries and will remain valid for generations to come. It has been on the Marine Corps Commandant's recommended reading list since 1990. Newly illustrated by Col. Charles Waterhouse, USMCR (Ret.).
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