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QBQ! The Question Behind the Question
The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why d...
Personal Accountability
John Miller reveals a practical method for eliminating these unhealthy patterns from our organizations and our lives. The solution is Personal Accountability -- a concept that is lacking in the work place today. In Personal Accountability, John shows us how to practice the master principle of Personal Accountability using The Question Behind the Question, an idea that has transformed organizations and individuals alike. When we begin to apply the QBQ, we can bring to life such "Pillar Principles" as Ownership, Creativity, Trust, Courage and Integrity. Book jacket.
Flipping the Switch...
In his bestselling book QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes readers to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life. Similarly, asking the right kind of question-a QBQ-is the first step to empowering what Miller calls the Advantage Principl...
Outstanding!
"Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!" --Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful. Informed by his own commitment to the concept of per...
The QBQ! Workbook
From the bestselling author of QBQ! The Question Behind the Question comes a workbook to help you on your journey to embrace personal accountability. Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done. QBQ!: The Question Behind the Question, now a classic bestselling guide celebrating 15 years in print, addresses the most important issue in business and society today: personal accountability. This brand-new workbook and study guide will take you deeper into the material, allowing you to explore and absorb how to replace blame, complaining, and procrastination with personal accou...
Raising Accountable Kids
How often have we heard complaints like these? “Why don’t my kids do what I say?” “Who made the mess in here?” “When will my teen make better choices?” These are the kinds of questions that parents ask that lead not only to complaining, but to victim thinking, procrastination, and blaming. The solution: Learn to parent the QBQ® way – and bring personal accountability to life within our families. Based on the same concepts that have made John Miller’s signature work, QBQ: The Question Behind the Question, an international bestseller over the last decade, Raising Accountable Kids provides the tool called the QBQ or The Question Behind the Question that will help every parent...
Outstanding!
"Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!" --Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful. Informed by his own commitment to the concept of per...
The Driving Instructor's Handbook
Recognized by the Driver and Vehicle Stands Agency (DVSA) as recommended reading for the Approved Driving Instructor (ADI) exams, this bestselling guide is the authoritative guide for both trainee and qualified driving instructors. The Driving Instructor's Handbook covers every aspect of being a driving instructor, from the role itself, to the characteristics needed to the job effectively, through to preparation for the ADI exams. Now in its 22nd edition, the book includes detailed guidance on issues such as licences, training, teaching and coaching skills and road traffic law. Fully updated to cover all changes including updates to the ADI theory and practical tests, new rules in the Highway Code, revised motorway legislation, different rules and procedures in Northern Ireland and updated advice on disabilities, this book is essential reading for anyone involved in the training of drivers or driving instructors.
The Home Mechanic
This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work is in the "public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
A Sharp Intake of Breath
Winner of the 2009 Canadian Jewish Book Awards - Martin and Beatrice Fischer Award in Fiction Born with a split lip and cleft palate, Toshy Wolfman’s life is an uphill battle. Believing he is dim-witted and ugly, Toshy finds his resentment slowly building as he is ridiculed, used, and misled. Ultimately, he is imprisoned after being caught stealing a valuable and famous diamond, the Orange Sunset. But Toshy’s story is not his alone - it is shared with his two sisters: Lil, a radical and a devotee of anarchist Emma Goldman; and Bessie, who goes to work for one of Goldmans enemies, the owners of the Orange Sunset. Toshy’s love for his sisters drives him to make some of the bravest decisions of his life. But despite having seemingly overcome his obstacles, an aging Toshy stuns his nephew by asking for his assistance in committing suicide.Toshy wont fully explain his decision. Nor will he fully explain why, at this late stage in life, he is obsessed with making a journey to France.
