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Space Weather & Telecommunications
Space weather has an enormous influence on modern telecommunication systems even though we may not always appreciate it. We shall endeavor throughout this monograph to expose the relationships between space weather factors and the performance (or lack thereof) of telecommunication, navigation, and surveillance systems. Space weather is a rather new term, having found an oMicial expression as the result of several government initiatives that use the term in the title of programs. But it is the logical consequence of the realization that space also has weather, just as the lower atmosphere has weather. While the weather in space will influence space systems that operate in that special environ...
The John Goodman Handbook - Everything You Need to Know about John Goodman
John Stephen Goodman (born June 20, 1952) is an American film, television, and stage actor. He is best known for his role as Dan Conner on the television series Roseanne (1988-1997) for which he won a Best Actor Golden Globe Award in 1993, and for appearances in the films of the Coen brothers, with prominent roles in Raising Arizona as an escaped convict, in Barton Fink as a jovial insurance salesman, in The Big Lebowski as a volatile bowler and in O Brother Where Art Thou? as a cultured, cycloptic thief. This book is your ultimate resource for John Goodman. Here you will find the most up-to-date information, photos, and much more. In easy to read chapters, with extensive references and link...
Patient Power
Argues for a health care system that would restore power and responsibility to the individual consumer and taking it out of the hands of government and insurance companies
Strategic Customer Service
Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as 3M, GE, and Chick-Fil-A to teach readers how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line.
Of Rats and Men
For more than 35 years, Oscar Goodman was the country's pre-eminent defense attorney for alleged gangsters. His endless client list included Meyer Lansky, Nick Civella, Anthony Spilotro, Frank Rosenthal, Jimmy Chagra, Natale Richichi, Nicky Scarfo, and Vinny Ferrara, along with many others. Though no further connect between Goodman and the Mafia has ever been proved, the famous litigator has often been accused of being more than just a mouthpiece for organized crime. Was Goodman only what he claims, an attorney who defended his clients based on the simple principle that they, too, have constitutional rights? And if so, how did he manage to mingle with the mob for decades without becoming part of it? After scores of unlikely courtroom victories, Goodman pulled off an even more unlikely career change. Twice elected mayor of Las Vegas, he went from legal spokesman for the most notorious crime figures of our era to political spokesman for the most notorious city in the country. Of Rats and Men is the story of Mafia informants, made men, over-zealous government agents, a courtroom wizard, and the "happiest mayor in America." It's the biography of Oscar Goodman.
Avoiding the Extinction of Humanity
If you are driving off a cliff, someone telling you to slow down isn't much of a help. (Well, slowing down while you turn in a new direction is likely to be a good idea.) By burning fossil fuels, humanity is now driving itself off a climate cliff toward extinction. We need to completely stop burning "stuff" (fossil fuels, or anything else) for energy. Yet to thrive we really do need lots of energy -- in fact, even more than we now are using. This book shows how we can meet both of these needs by creating a new infrastructure context in which existing technologies will work far better than they do now. Not only will we get all our energy at less than one tenth the cost per kilowatt-hour, we will speed up long-distance transportation at least tenfold, plus give everyone a chance to enjoy space travel. And that is just the beginning.
Customer Experience 3.0
Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right. Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service experience far beyond the meeting-the-minimum experiences of days past. Unfortunately, many companies are failing to take advantage of and properly manage these service-enhancing tools that now exist, and in return they deliver a series of frustrating, disjointed transactions that end up driving p...
