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Benchmarking--comparing one's performance against internal or external sources--can be the cornerstone of many performance improvement initiatives in health care organizations. These projects are carried out for a variety of reasons: to enhance patient outcomes, streamline patient care delivery systems, reduce costs, and comply with local, state, or national initiatives, including accreditation and health care reform requirements. For organizations to successfully accomplish these objectives, they must be able to benchmark their performance within their facilities, over time, and against other organizations. Benchmarking in Health Care is an updated edition of a JCR best seller that provides...
NETC LRC call no. TH 9176 .L9 M657 2013.
"These are two of the most important questions trustees can ask themselves: If someone I loved were ill, would I want that person to receive care from the organization I govern? Would I myself want to receive care from that organization?' If you are not sure what level of quality and safety your organization can provide, the answer to these questions is probably no." -Introduction, Getting the Board on Board The context: A new era of health care reform. The players: Board members. The problem: Using less money to increase quality and productivity. The latest edition of the popular Getting the Board on Board: What Your Board Needs to Know About Quality and Patient Safety emphasizes that board...
This unique and engaging open access title provides a compelling and ground-breaking account of the patient safety movement in the United States, told from the perspective of one of its most prominent leaders, and arguably the movement’s founder, Lucian L. Leape, MD. Covering the growth of the field from the late 1980s to 2015, Dr. Leape details the developments, actors, organizations, research, and policy-making activities that marked the evolution and major advances of patient safety in this time span. In addition, and perhaps most importantly, this book not only comprehensively details how and why human and systems errors too often occur in the process of providing health care, it also ...
Optimizing patient flow : advanced strategies for managing variability to enhance access, quality, and safety offers readers innovate techniques for maximizing patient flow and improving operations management while providing clear examples of successful impementation. This all-new book can help health care organizations to reduce and manage variability, thereby increasing the reliablity of systems and processes and improving health care quality and safety.
Governments, payers, and other stakeholders are promoting or even demanding expanded access to care, greater coordination of care, use of health information technology--and maximization of the value, efficiency, reliability, quality, and safety of care, often without increased revenue. An all-new edition of a bestseller, this book provides detailed strategies to help leaders and their organizations address these critical challenges in a changing health care environment. Top experts, including David Bates (Brigham and Women's Hospital), Paul Convery (Baylor Health Care System), and Peter Pronovost and colleagues (Johns Hopkins University), survey current knowledge, describe case studies, and ...