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The customer service world is full of new experiences and interesting situations. This is the ultimate weekly guide on how to set yourself up for success. With tips on self-improvement, concepts of social relations, and a pragmatic approach to customer care and assistance, this book will give you the confidence and knowledge you'll need to be an expert customer service representative.
As a common person, without any qualification in what people call theology as science and history, it is a big challenge for me to discuss in public the very sensible religious matter of Ten Commandments. My second challenge, and not the least, was my weakness in English language. Indeed, having French as first language, I have hesitated to write in French or in English, both languages spoken in Canada. I opted for English for two reasons. Torontonians would be my important readers and there are in large majority English-speaking people among the French-speaking Ontarians. Therefore, to reach the large audience, I chose English. Big challenge, is not? The other reason is that I attend an Eng...
Ever wonder how Rough and Ready got its name? Or what Stonesthrow is a stone's throw from? And surely the story behind Climax can't be...that thrilling, can it? The curious Georgian can't help pondering the seemingly endless supply of head-scratching place names that dot this state. Luckily, the intrepid Cathy Kaemmerlen stands ready to unravel the enigmas--Enigma is, in fact, a Georgia town--behind the state's most astonishing appellations. Cow Hell, Gum Pond, Boxankle and Lord a Mercy Cove? One town owes its name to a random sign that fell off a railcar, while another memorializes a broken bone suffered by a cockfight spectator. And just how many place names were inspired by insolent mules? Come on in to find out.
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Perfectly sized for all of your project needs Size: 5 inches by 8 inches 104 Blank Numbered pages Each page printed on both sides White paper Paperback, Non-Refillable