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This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading
There is a strong movement today in management to encourage management practices based on research evidence. In the first volume of this handbook, I asked experts in 39 areas of management to identify a central principle that summarized and integrated the core findings from their specialty area and then to explain this principle and give real business examples of the principle in action. I asked them to write in non-technical terms, e.g., without a lot of statistics, and almost all did so. The previous handbook proved to be quite popular, so I was asked to edit a second edition. This new edition has been expanded to 33 topics, and there are some new authors for the previously included topics...
This comprehensive text offers a broad view of health care policy, health services delivery and organization, and health care management. Drawing on the insights of over 100 scholars and leading practitioners, it highlights organizational changes reflected in health care mergers, networks, and affiliations and describes the role of funding agencies in the direct provision of services. Providing over 2350 references, tables, and drawings, the book charts the influences of managed care on provisions, funding, and the configuration of providers and services, and portrays the increasingly influential and challenging role of health administrators.
This international handbook provides students and managers with an essential resource connecting the theories to the real world of organizations and showing how to apply them. Goes beyond other handbooks by linking theory to practice in the real world. Gives students and managers practical principles to apply to all types of work situation. Includes contributions from a selection of experts from all over the world.
What effects do racism, sexism and other forms of discrimination have on the functioning of organizations? Is there a way of managing organizations such that we can benefit both the members of traditionally disadvantaged groups and the organizations in which they work? Discrimination on the basis of race or gender, whether implicit or explicit, is still commonplace in many organizations. Organizational scholars have long been aware that diversity leads to dysfunctional individual, group, and organizational outcomes. What is not well understood is precisely when and why such negative outcomes occur. In Diversity at Work, leading scholars in psychology, sociology, and management address these issues by presenting innovative theoretical ways of thinking about diversity in organizations. With each contribution challenging existing approaches to the study of organizational diversity, the book sets a demanding agenda for those seeking to create equality in the workplace.
Seminar paper from the year 2000 in the subject Psychology - Work, Business, Organisation, LMU Munich (Psychology), course: Seminar Organizational Culture and Top Performance. How to Create a Center of Excellence, language: English, abstract: “The point is not how to eliminate or prevent conflict but rather how to make it productive.” Morton Deutsch 1 Introduction to Conflict Conflict is found in all realms of social interaction and is therefore an important topic for all kinds of social scientists. Thus, there are various definitions of conflict. As Deutsch (1973) simply puts it: “A conflict exists, whenever incompatible activities occur.”(1) Pruitt (1998) distinguishes two categori...
Communication decisively impacts upon all our lives. This inherent need to connect may either be soothing or painful, a source of intimate understanding or violent discord. Consequently, how it is brokered is challenging and often crucial in situations where those involved have quite different ways of being in and seeing the world. Good communication is equated with skills that intentionally facilitate change, the realisation of desirable outcomes and the improvement of human situations. Withdrawal of communication, or its intentional manipulation, provokes misunderstanding, mistrust, and precipitates the decline into disorder. This international collection of work specifically interrogates conflict as an essential outworking of communication, and suggests that understanding of communication’s potency in contexts of conflict can directly influence reciprocally positive outcomes.
Greater workforce diversity and business trends make the management of such diversity an important challenge for organizational leaders. The Oxford Handbook of Diversity and Work offers a comprehensive review of current theory and research and stimulates thoughtful and provocative conversation about future study of diversity in the workplace.
Challenging the common belief that conflict in groups and organizations should be prevented or resolved to maintain or enhance performance, Using Conflict in Organizations offers an alternative perspective by presenting the increasing knowledge on how conflict can enhance individual achievement, the quality of group decision-making and productivity in organizations. Part One provides a general framework which links conflict management to performance and shows how this relationship can be understood. The second and third parts develop and illustrate this framework in a series of thematic chapters. Part Two focuses on performance following intragroup conflict, covering topical areas such as dissent, groupthink a
This book is a collection of the best seventeen papers from the first Management Theory Conference held at the University of the Pacific in San Francisco, California, on September 27 and 28, 2013. The authors of these papers are some of the best management researchers in the world, including: Anette Mikes, Robert S. Kaplan, and Amy C. Edmondson (Harvard Business School); Sarah Harvey (University College London); Randall S. Peterson (London Business School); Jack A. Goncalo and Verena Krause (Cornell University); Karen A. Jehn (University of Melbourne); Yally Avrahampour (London School of Economics and Political Science); Tammy L. Madsen (Santa Clara University); and Sim B. Sitkin (Duke Unive...