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Develop Your Interpersonal and Self-Management Skills
This work contains forewords by Richard Mcdonough and Mari Robbins, respectively, a Member of Council, The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR); and, a former college lecturer in health studies, and a management and training consultant. "I wrote this book to help you in your work role, to provide information and practical suggestions. A large part of what you do involves communicating with other people: colleagues, patients, relatives, carers and the general public. Given the complexities, vulnerabilities and sometimes 'demanding behaviour' of other people, this may at times be an arduous task. Healthcare jobs take their toll on people, and being able to manage the various demands without being ground down is a great challenge. This book will help to affirm and build upon what you already know in a way that supports both you and your work." - Karen Stainsby, in the Preface.
The Guile-Gile-Guiles Genealogy
Samuel Guile was baptized in 1613 at Ilketshall, Suffolk County, England. He and his brother, John, immigrated to Massachusetts in 1636. He married Judith Davis in 1647 at Haverhill, Massachusetts and later died in 1683. Descendants lived in Massachusetts, Connecticut, New Hampshire, Ohio, New York, Vermont, Illinois, Oregon, Missouri, Ontario, and elsewhere.
Develop Your Interpersonal and Self-Management Skills
Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).
Optimalisasi Kompetensi Pegawai
Hampir semua orang jika ditanya tentang pelayanan publik yang diberikan oleh pegawai pemerintah mengeluhkan tentang lemahnya pelayanan atau kurangnya pelayanan yang dapat memberikan kepuasan kepada masyarakat. Kompetensi aparat birokrasi yang belum sepenuhnya memadai, ketidaksesuaian antara kebutuhan dengan kompetensi yang dimiliki oleh aparat birokrasi telah menyebabkan rendahnya kualitas pelayanan publik. Menurut Azwar Abubakar (2012), Mantan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi mengatakan bahwa seluruh pegawai negeri sipil yang ada di Indonesia sejumlah 4,7 juta hanya sebesar 5 % yang memiliki kompetensi khusus di bidangnya selebihnya hanya bekerja jika disuruh dan tidak mampu bekerja mandiri melakukan tugas-tugasnya. Dalam buku ini penulis memaparkan tentang optimalisasi kompetensi pegawai dengan memperhatikan jejaring kerja, sikap terhadap tugas serta pelatihan sebagai salah satu upaya dalam meningkatkan kompetensi pegawai.
Companion to Literature
Praise for the previous edition:Booklist/RBB "Twenty Best Bets for Student Researchers"RUSA/ALA "Outstanding Reference Source"" ... useful ... Recommended for public libraries and undergraduates."
An Introduction to International Refugee Law
The book is designed to provide an overview of the development, meaning, and nature of international refugee law. The jurisprudence on the status of refugees, loss and denial of the refugees status, non-refoulement, asylum, problems and challenges of refugee protection, the law of return and the right of return, critical refugees and immigration law, and the role of international organizations in protection of refugees are revisited in the context of contemporary realities. The relationship between armed conflict, climate change, and human right violations induced refugees and the existing international refugee regime emerging will be succinctly highlighted and analysed in the book. This lucidly written and timely book will be immensely helpful to anyone grappling with the demonstrated inadequacies of international refugee law in real life situations today and desirous of the reorientation of its meaning and scope to cater for the changing needs and shared expectation of the international community in the 21st century.
Michiganensian
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Minds of Our Own
This book of personal essays by over forty women and men who founded women’s studies in Canada and Québec explores feminist activism on campus in the pivotal decade of 1966-76. The essays document the emergence of women’s studies as a new way of understanding women, men, and society, and they challenge some current preconceptions about “second wave” feminist academics. The contributors explain how the intellectual and political revolution begun by small groups of academics—often young, untenured women—at universities across Canada contributed to social progress and profoundly affected the way we think, speak, behave, understand equality, and conceptualize the academy and an acad...
