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Everyday Innovators explores the active role of people, collectively and individually, in shaping the use of information and communication technologies. It examines issues around acquiring and using that knowledge of users, how we should conceptualise the role of users and understand the forms and limitations of their participation. To what extent should we think of users as being innovative and creative? To what extent is this routine or exceptional, confined to particular group of users or part of many people’s experience of technologies? Where does the nature of the ICT or the particularities of its design impose constraints on the active role that users can play in their interaction with devices and services? Where do the horizons and orientations of the users influence or limit what they want and expect of their ICTs and how they use them? This book enables a cross-fertilisation of perspectives from different disciplines and aims to provide new insights into the role of users, drawing out both applied and theoretical implications
Behind the steady stream of new products, technologies, systems and services in our modern societies there is prolonged and complicated battle around the role of users. How should designers get to know the users’ interests and needs? Who should speak for the users? How may designers collaborate with users and in what ways may users take innovation into their own hands? The New Production of Users offers a rare overview of these issues. It traces the history of designer-user relations from the era of mass production to the present days. Its focus lies in elaborating the currently emerging strategies and approaches to user involvement in business and citizen contexts. It analyses the challen...
Mobile Technologies charts the social, cultural, creative, and design aspects of mobiles as they are being incorporated into and changing the nature of media. It provides rigorous and timely analysis of the new area of mobile media and will be of interest to scholars, policy makers, industry, and general readers.
Social critics and artificial intelligence experts have long prophesized that computers and robots would soon relegate humans to the dustbin of history. Many among the general population seem to have shared this fear of a dehumanized future. But how are people in the twenty-first century actually reacting to the ever-expanding array of gadgets and networks at their disposal? Is computer anxiety a significant problem, paralyzing and terrorizing millions, or are ever-proliferating numbers of gadgets being enthusiastically embraced? Machines that Become Us explores the increasingly intimate relationship between people and their personal communication technologies.In the first book of its kind, ...
This collection stems from the International Association of Societies of Design Research (IASDR) congress in 2021, promoting the research of design in its many fields of application. Today's design finds itself at a critical moment where the conventional ‘modes’ of doing, thinking and application are increasingly challenged by the troubled ideology of globalisation, climate change, migration patterns and the rapid restructuring of locally driven manufacturing sectors. The volume presents a selection of papers on state-of-the-art design research work. As rapid technological development has been pushing and breaking new ground in society, the broad field of design is facing many unpreceden...
Robots are increasingly becoming prevalent in our daily lives within our living or working spaces. We hope that robots will take up tedious, mundane or dirty chores and make our lives more comfortable, easy and enjoyable by providing companionship and care. However, robots may pose a threat to human privacy, safety and autonomy; therefore, it is necessary to have constant control over the developing technology to ensure the benevolent intentions and safety of autonomous systems. Building trust in (autonomous) robotic systems is thus necessary. The title of this book highlights this challenge: “Trust in robots—Trusting robots”. Herein, various notions and research areas associated with robots are unified. The theme “Trust in robots” addresses the development of technology that is trustworthy for users; “Trusting robots” focuses on building a trusting relationship with robots, furthering previous research. These themes and topics are at the core of the PhD program “Trust Robots” at TU Wien, Austria.
Are email and SMS forms of writing or speech? This question cannot be answered easily because their registers are hybrid; they make use of both orality and literacy. This book offers an accurate placement of emails and text messages along the written/spoken continuum. Emails and text messages are also compared to letters and phone calls while a closer comparison of SMS and telegrams shows how far text messaging can be regarded as a renaissance of telegrams. Attention is further paid to multimedia messaging and questions concerning the proportion of image to text, picture categories as well as MMS dialogues are approached. The book finally comments on linguistic changes and deals with the German language community's concern with regard to the increasing use of Anglicisms.
This volume attempts to show the emerging contours of ‘transformative action’ in social movements across South Asia. It argues that these contours have been shaped by contestations over questions of equity, justice and well-being on the one hand, and the nature and scope of new and classical social movements on the other. This is manifest in diverse modes through people’s struggles, protest and dissent. The authors examine a variety of themes that have determined the course of the politics of transformative struggles. They critique neoliberalism, ‘primitive’ accumulation, money, class inequalities, as well as aspects of capital–labour conflict. They highlight the contributions of...
This book describes experiments in innovation, design, and democracy, undertaken largely by grassroots organizations, non-governmental organizations, and multi-ethnic working-class neighborhoods. These stories challenge the dominant perception of what constitutes successful innovations. They recount efforts at social innovation, opening the production process, challenging the creative class, and expanding the public sphere. The cases considered include a collective of immigrant women who perform collaborative services, the development of an open-hardware movement, grassroots journalism, and hip-hop performances on city buses. They point to the possibility of democratized innovation that goes beyond solo entrepreneurship and crowdsourcing in the service of corporations to include multiple futures imagined and made locally by often-marginalized publics.