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"Professional Communication" presents ten studies of communication practices in a variety of professional contexts. By drawing on diverse methodologies from fields such as conversation analysis, intercultural communication, and organizational studies, the essays here examine how language is constructed, managed, and consumed in various professional situations, ranging from academic settings to business negotiations. One important theme of the book is its emphasis on the collaboration between researchers and professionals. The contributors strongly believe that such collaborative partnership will provide direct implications for improving workplace communication and enhance better understanding of the construction of professional identity and organizational behaviour. This book will appeal to not only scholars and researchers in discourse analysis, intercultural communication and professional studies, but also practitioners in the related fields and disciplines.
Discourse, of Course comes after Jan Renkema’s Introduction to Discourse Studies (2004) for undergraduates. The new book is a collection of twenty short papers. It is a capita selecta course and meant for graduate programs. The aim of this book is threefold: • to present material for advanced courses in discourse studies; • to unfold a stimulating display of research projects to future PhD students; • to give an overview of new developments after the 2004 Introduction to Discourse Studies. This publication fulfills both the teacher's need for a state-of-the-art overview of the main topics in discourse, and the student's need to acquire standards for developing research plans in theses and dissertations. It gives a combination of approaches from very different schools in discourse studies, ranging from argumentation theory to genre theory, from the study of multimodal metaphors to cognitive approaches to coherence analysis. This book is not only meant to serve as a textbook, but also as a reference book for researchers who want an update for various main topics in the field.
The language barrier is a familiar term, but what exactly is the humor barrier? Humor is a universal phenomenon, but the cultural variance in how humor is used can prove to be a major obstacle for English language learners hoping to communicate effectively in cross-cultural contexts. While a growing number of researchers have explored the importance of helping language learners better understand the humor of the target culture, in Bridging the Humor Barrier: Humor Competency Training in English Language Teaching, editors John Rucynski Jr. and Caleb Prichard bring together language teachers and researchers from a range of cultural and teaching contexts to tackle how to actually overcome the h...
Information Design provides citizens, business and government with a means of presenting and interacting with complex information. It embraces applications from wayfinding and map reading to forms design; from website and screen layout to instruction. Done well it can communicate across languages and cultures, convey complicated instructions, even change behaviours. Information Design offers an authoritative guide to this important multidisciplinary subject. The book weaves design theory and methods with case studies of professional practice from leading information designers across the world. The heavily illustrated text is rigorous yet readable and offers a single, must-have, reference to anyone interested in information design or any of its related disciplines such as interaction design and information architecture, information graphics, document design, universal design, service design, map-making and wayfinding.
Approaches to discourse analysis -- Register and genre -- Developments in spoken discourse -- Educational applications -- Institutional applications -- Identity, culture and discourse.
Is it possible for mediation to strengthen the effectiveness of international commercial arbitration?What is the role of mediation in the pursuit of restorative justice?How successful is international peace mediation, and in particular, the efforts of the African Union?These groundbreaking discussions, and more, have been carefully selected for publication in Contemporary Issues in Mediation Volume 3, featuring an entry from Brazil for the first time. The 12 essays cover a diverse range of topics, written by both new and experienced mediators. Practitioners may be especially interested in the section titled 'Mediation Skills', featuring essays that take a micro-perspective of the mediation process and the skills deployed by mediators.
This collection of papers is designed to establish variational pragmatics. This new field is situated at the interface of pragmatics and dialectology and aims at systematically investigating the effect of macro-social pragmatic variation on language in action. As such, it challenges the widespread assumption in the area of pragmatics that language communities are homogeneous and also addresses the current research gap in sociolinguistics for variation on the pragmatic level. The introductory chapter establishes the rationale for studying variational pragmatics as a separate field of inquiry, systematically sketches the broader theoretical framework and presents a framework for further analys...
This book examines the resources that speakers employ when building conversations. These resources contribute to overall coherence and cohesion, which speakers create and maintain interactively as they build on each other s contributions. The study is cross-linguistic, drawing on parallel corpora of task-oriented dialogues between dyads of native speakers of English and Spanish. The framework of the investigation is the analysis of speech genres and their staging; the analysis shows that each stage in the dialogues exhibits different thematic, rhetorical, and cohesive relations. The main contributions of the book are: a corpus-based characterization of a spoken genre (task-oriented dialogue); the compilation of a body of analysis tools for generic analysis; application of English-based analyses to Spanish and comparison between the two languages; and a study of the characteristics of each generic stage in task-oriented dialogue.
The Handbook of Business Discourse is the most comprehensive overview of the field to date. It offers an accessible and authoritative introduction to a range of historical, disciplinary, methodological and cultural perspectives on business discourse and addresses many of the pressing issues facing a growing, varied and increasingly international field of research. The collection also illustrates some of the challenges of defining and delimiting a relatively recent and eclectic field of studies, including debates on the very definition of 'business discourse'. Part One includes chapters on the origins, advances and features of business discourse in Europe, North America, Australia and New Zea...
Public information messages are an important means of state-citizen communication in today's societies. Using this genre, citizens are directed to never ever drink and drive, to slow down and to learn to say no. Yet, this book presents the first in-depth analysis of public information messages from a linguistic perspective, and indeed also from a cross-cultural perspective. Specifically, the study, adopting genre analysis, contrasts a corpus of state-run national public information campaigns in Germany and Ireland. A taxonomy of moves is developed inductively and the interactional features of the genre are analysed and related to the context of use. The comprehensive discussion of theoretical and methodological issues, the in-depth analysis and the extensive bibliography make this book of interest to researchers and students in (contrastive) discourse analysis, (cross-cultural) pragmatics, contrastive rhetoric, advertising, social psychology, mass communication and media studies. Copy-writers will also profit from the insights gained, particularly within the context of an increase in Europe-wide public information campaigns.