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Measuring the Performance of Human Service Programs
Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.
The Challenge of Public-private Partnerships
Análise comparativa sobre parceria público privada e contrato de serviço social nos seguintes locais: Reino Unido, Estados Unidos, Suécia, Dinamarca, Alemanha, Austrália, Ásia.
Financial Management for Human Service Administrators
The second edition of Martin’s practical text continues to provide a solid grounding of financial management for human services and social work students and professionals, while maintaining a concise and approachable style. Starting with a foundation of the basics of financial management, a comprehensive overview includes topics such as budgeting systems; financial accounting and the interpretation and analysis of financial statements; performance measures; forecasting of revenues, expenses, and caseloads; fee setting; government contracts and grants; fund development; risk management; and auditing. Readers apply the concepts, principles, and tools introduced in each chapter through case studies and exercises that encourage mastery of the content in real-world situations.
Lawrence of Arabia
Two years in the making and the winner of seven Academy Awards, David Lean's screen classic Lawrence of Arabia has been seen and enjoyed by millions since 1962. Specially compiled for the film's 30th anniversary, this volume provides, for the first time, an account of this film's remarkable genesis, artistry, and influence.
Air Force Register
None
Family Assessment
A practical guide for human service workers and students which describes and shows techniques for use in assessing families. The author reviews a conceptual basis of family assessment in chapters that focus on the family as a system, the family and its environment, and the family life cycle. She goes on to describe such methods of assessment as the ecomap, the genogram, family sculpture, and the use of observation and checklists. Throughout the guide, case examples are used to illustrate concepts and show the techniques in use. A special feature of particular value is the self-teaching exercises designed to give the reader practice in applying these ideas and methods. A concluding chapter relates family assessment to treatment or intervention.
American Song: A-S
American song contains data on over 4,800 American musicals spread over two volumes. All Broadway, off-Broadway and off-off-Broadway productions are included, together with all resident theatre productions of shows by major artists, shows that closed out of town prior to Broadway, shows that toured, selected nightclub shows, straight plays with original songs, vaudeville and burlesque shows.
Air Force Register
None
Tools for Decision Making
Known for encouraging step-by-step problem solving and for connecting techniques to real-world scenarios, David Ammons’ Tools for Decision Making covers a wide range of local government practices—from the foundational to the advanced. Brief and readable, each chapter opens with a problem in a hypothetical city and then introduces a tool to address it. Thoroughly updated with new local government examples, the second edition also incorporates chapters devoted to such additional techniques as sampling analysis, sensitivity analysis, financial condition analysis, and forecasting via trend analysis. Numerous tables, figures, exhibits, equations, and worksheets walk readers through the application of tools, and boxed features throughout each chapter present other uses for techniques, helpful online resources, and common errors. A handy guide for students and an invaluable resource and reference for practitioners.
