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Reform as Learning
Looking closely at the recent reform efforts in San Diego, this book explores the full range of critical issues pertaining to urban school reform. Drawing on the systemic school reform initiative that was launched in San Diego in the 1990s, this book explores all layers of the school reform process - from leadership in the central office, to work with principals and teachers, to the impact on how teachers worked with students in the classroom. The authors draw on careful ethnographic research collected over the entire four years of the San Diego reforms, in order to identify, not only how teachers, principals and other district educators were shaped by the large-scale reforms, but also the ways in which the reform unfolded. In doing so, the book shows more broadly how actors throughout a school system can change the views of leaders and impact the larger reform process.
The Dead Years
A serial killer, dormant for years, reawakens after viewing a Netflix docuseries depicting his string of homicides. The killer is not happy with his portrayal and no one in the cast and crew is safe! The first instalment of a gripping new thriller series set in Chicago and featuring a young sibling sleuth-duo and their working dogs. Siblings Cory and Crystal Pratt are still trying to get their lives together after a tragic accident which killed their parents years ago. The only thing that distracts them now is their jobs. With Crystal working as a newly minted detective at the Chicago Police Department and Cory owning a dog training academy with two human remains detection dogs of his own, t...
Guide
None
Hunting with the Tigers
In the 1990s, the volume of trade in and across the Pacific Ocean has surpassed that of the Atlantic. In fiscal terms, it amounts to a three-trillion-a-year market growing at the rate of three billion a week. Cragg explores the reasons for, and the results of, this phenomenon.
Early Shanafelt Family
John (d. 1756) and Elizabeth Poet (d. 1760) Shanafelt arrived at the port of Philadelphia 18 Sep. 1733, settling in Germantown. Their descendants lived in Pennsylvania, Illinois, Ohio, Oregon and elsewhere in the United States.
It's Negotiable
None
Faculty and Staff Salary Record
Includes data for the Ann Arbor, Dearborn, and Flint campuses.
Fabled Service
As vice president and general manager of Nordstrom, Inc., for 12 years, Elizabeth Sanders made Nordstrom the benchmark against which any company, retail or otherwise, now measures itself. In Fabled Service, Sanders defines legendary service and explores the benefits and drawbacks of providing it to customers.
Fabled Service
Develop standard-setting customer service! Based on the best-selling book Fabled Service by BetsySanders! This program will help you develop exceptional customer servicethat puts your organization above your competition. InspiringFabled Service helps you assess your needs and select activities toimprove weak areas in your current customer service. Teach others vital customer service skills, such as how to: * Positively represent the organization * Satisfy customers so they will buy the product or service * Encourage customers to return * Understand what motivates people and initiates action * Solve problems immediately and effectively... and more! Simply written, this program includes all ne...
