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Improving Healthcare Team Communication
  • Language: en
  • Pages: 280

Improving Healthcare Team Communication

  • Type: Book
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  • Published: 2017-09-18
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  • Publisher: CRC Press

Communications research in aviation is widely regarded by many in the healthcare community as the 'gold standard' to emulate. Yet healthcare and aviation differ in many ways, as do the vital communications shared among members of clinical teams. Aviation team communication should, then, be understood in terms of what lessons will benefit those who work in healthcare. In Improving Healthcare Team Communication, renowned experts provide insights from 'sharp end' operator research in high-hazard sectors that shed light on the performance of cognitive tasks including resource availability assessment, allocation, anticipation, prediction, trade-off decisions, speculation and negotiation. The book reports on recent field research to address what is known, and what needs to be learned, about team communication among operators. Students, clinicians and healthcare managers can find answers in it to the questions they face daily. How can healthcare information be better shared? What can we expect from its improvement, and how do we get there? Lessons learned from team communication research and experience in aviation and healthcare will point the way to improved patient safety.

Behind Human Error
  • Language: en
  • Pages: 292

Behind Human Error

  • Type: Book
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  • Published: 2017-09-18
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  • Publisher: CRC Press

Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved not to be this simple. The label 'human error' is prejudicial and hides much more than it reveals about how a system functions or malfunctions. This book takes you behind the human error label. Divided into five parts, it begins by summarising the most significant research results. Part 2 explores h...

Still Not Safe
  • Language: en
  • Pages: 305

Still Not Safe

The term "patient safety" rose to popularity in the late nineties, as the medical community -- in particular, physicians working in nonmedical and administrative capacities -- sought to raise awareness of the tens of thousands of deaths in the US attributed to medical errors each year. But what was causing these medical errors? And what made these accidents to rise to epidemic levels, seemingly overnight? Still Not Safe is the story of the rise of the patient-safety movement -- and how an "epidemic" of medical errors was derived from a reality that didn't support such a characterization. Physician Robert Wears and organizational theorist Kathleen Sutcliffe trace the origins of patient safety...

High Reliability Organizations, Second Edition
  • Language: en
  • Pages: 882

High Reliability Organizations, Second Edition

Patient safety and quality of care are critical concerns of healthcare consumers, payers, providers, organizations, health systems, and governments. Although a strong body of knowledge shows that high reliability methods enable the most efficient, safe, and effective care, these methods have yet to be completely implemented across healthcare. According to authors Cynthia Oster and Jane Braaten, nurses—who are on the frontline of providing safe and effective care—are ideally situated to drive high reliability. High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Second Edition, equips nurses and healthcare professionals with the tools necessary to establish ...

Technology, Human Performance, and Nuclear Facilities
  • Language: en
  • Pages: 145

Technology, Human Performance, and Nuclear Facilities

  • Type: Book
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  • Published: 2022-10-05
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  • Publisher: CRC Press

This book statistically confirms that complexity and changing technologies that affect the way operators interact within the systems of the nuclear facili-ties exacerbate the severity of incidents caused by human error and details the application of the systems engineering process to reduce human error given industries’ rapidly advancing technology. Technology, Human Performance, and Nuclear Facilities: A Systems Engineering Approach to Reduce Human Error provides a basic understand-ing of Human Error/ P erformance and its relation to industrial operations and advancing technologies incorporated into facilities. The book discusses the context surrounding the complexity of changing technolo...

Talking Safety
  • Language: en
  • Pages: 153

Talking Safety

Talking Safety summarises in a short user-friendly read the key element of safety leadership - the management and supervisor 'walk and talk'. Safety standards are set by a combination of three things: first, the basic systems: risk assessments, procedures, training, inductions and maintenance; second, the amount of objective learning about the inevitable weaknesses in these systems achieved from a 'Just Culture' perspective; and third, the quality of 'transformational' safety leadership which means coaching not telling, praising not criticising, leading by example and maximising front-line ownership and involvement. A good 'walk and talk' is the only methodology that covers all of these issu...

The Human Side of Postmortems
  • Language: en
  • Pages: 20

The Human Side of Postmortems

Imagine you had to write a postmortem containing statements like these? "We were unable to resolve the outage as quickly as we would have hoped because our decision making was impacted by extreme stress." "We spent two hours repeatedly applying the fix that worked during the previous outage, only to find out that it made no difference in this one." "We did not communicate openly about an escalating outage that was caused by our botched deployment because we thought we were about to lose our jobs." While the above scenarios are entirely realistic, it's hard to find many postmortem write-ups that even hint at these "human factors." Their absence is, in part, due to the social stigma associated...

Zaccagnini & White's Core Competencies for Advanced Practice Nursing: A Guide for Dnps
  • Language: en
  • Pages: 395

Zaccagnini & White's Core Competencies for Advanced Practice Nursing: A Guide for Dnps

"Zaccagnini & White's Core Competencies for Advanced Practice Nursing: A Guide for DNPs, Fifth Edition continues to be the only textbook intended as the "go to resource" to help students understand what it means to be a DNP. Across the nation Doctorate of Nursing Practice (DNP) programs can now be found in every state with program growth continuing. In April 2021, the AACN released the new Essentials: Core Competencies for Professional Nursing practice. Although this shifts the Essentials from degree-based competencies to practice level-based competencies, there remains a great need for a dedicated resource that serves as the template for new and existing DNP programs to support faculty and students as they collectively participate in DNP programing, teaching, and direct care service in multiple roles"--

The Psychological Foundations of Evidence Law
  • Language: en
  • Pages: 339

The Psychological Foundations of Evidence Law

  • Categories: Law
  • Type: Book
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  • Published: 2016-01-22
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  • Publisher: NYU Press

Evidence law is meant to facilitate trials that are fair, accurate, and efficient, and that encourage and protect important societal values and relationships. In pursuit of these often-conflicting goals, common law judges and modern drafting committees have had to perform as amateur applied psychologists. Their task has required them to employ what they think they know about the ability and motivations of witnesses to perceive, store, and retrieve information; about the effects of the litigation process on testimony and other evidence; and about our capacity to comprehend and evaluate evidence. These are the same phenomena that cognitive and social psychologists systematically study. The rul...

Communication: Breakdowns and Breakthroughs
  • Language: en
  • Pages: 204

Communication: Breakdowns and Breakthroughs

  • Type: Book
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  • Published: 2019-01-04
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  • Publisher: BRILL

This volume was first published by Inter-Disciplinary Press in 2013. One cannot not communicate, says one axiom of Paul Watzlawick and emphasizes that everything we do and everything we leave is a message to ones counterpart. Where communication takes place, conflict is close. From minor misunderstandings to war, from communication refusal to communication overload: the combination of communication and conflict has different degrees of development.