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Managing Strategic Relationships
Contrary to the gospel of a century of management thinkers, the primary job of the manager is no longer to plan, organize, direct, or control, asserts management expert Leonard Greenhalgh. Instead, he argues, today's successful managers are primarily negotiators who are judged on their ability to foster, coach, protect, and support collaborative relationships -- and manage conflict -- with peers, workers, bosses, suppliers, customers, regulators, competitors, and stakeholders. In one of the most comprehensive analyses of business relationships ever written, Greenhalgh shows how relationships -- not technology or "know-how" -- are the foundation of the new extended enterprise. In immensely re...
Negotiations and Change
Major changes within and between organizations are now generally negotiated by the parties that have a stake in the consequences of the changes. This was not always so. In 1965, with A Behavioral Theory of Labor Negotiations, Richard Walton and Robert McKersie laid the analytical foundation for much of the innovation in the practice of negotiation that has occurred over the last thirty-nine years. Since that time, however, the field has undergone significant changes, and Walton and McKersie's ideas have been applied to a wide variety of situations beyond labor negotiations. Negotiations and Change represents the next generation of thinking. Experts on negotiations, management, and organizati...
CIO
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The Female Vision
This groundbreaking study reveals the vital perspective women bring to business—and how to make sure your organization takes full advantage of it. Women and men experience the world differently. They not only see things differently—they also see different things. Men tend to have a bottom line, linear way of thinking. Women are more empathetic, more aware of the critical impact of interpersonal factors both within and without the organization. Everyone knows that both perspectives are important, yet organizations only reward traditionally male points of view. Drawing on extensive research and workplace experience, Sally Helgesen and Julie Johnson demonstrate that the female perspective is the underutilized asset so many companies need to succeed. They delve into the stories of women whose vision improved their companies—even as they had to struggle against unresponsive organizations, dismissive managers, and their own personal fears. The Female Vision also show how companies can create environments that welcome and encourage women to share what they notice, to the benefit of the organization as a whole—including the bottom line.
When Unions Merge
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Ibss: Sociology: 1998
Renowned for its international coverage and rigorous selection procedures, this series provides the most comprehensive and scholarly bibliographic service available in the social sciences. Arranged by topic and indexed by author, subject and place-name, each bibliography lists and annotates the most important works published in its field during the year of 1997, including hard-to-locate journal articles. Each volume also includes a complete list of the periodicals consulted.
Proceedings of the 1987 Academy of Marketing Science (AMS) Annual Conference
This volume includes the full proceedings from the 1987 Academy of Marketing Science (AMS) Annual Conference held in Bal Harbour, Florida. It provides a variety of quality research in the fields of marketing theory and practice in areas such as consumer behaviour, marketing management, marketing education, and international marketing, among others. Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complimenting the Academy’s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science.
