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The Crisis Book
It seems every day we encounter a "crisis" or difficult issue of some sort that affects our work. Such difficulties can come from within work (eg, a difficult client or boss, missing a target or deadline, rejection of a proposal or plan, feeling undervalued) or outside of it (eg, personal issues such as family, relationships, debt, alcohol). All have the potential to trigger stress, anxiety... and lead to crisis mode. This practical book offers strategies and guidance to coping with and surviving a range of crisis moments and issues that affect our ability to perform at work. Written by expert coaches, the book helps anyone to develop a series of competencies in order to help us manage crisis points and improve our personal resilience. LID Publishing's popular Concise Advice Lab notebooks are designed to be quick and comprehensive brainstorming tools and skill-building resources for busy professionals. The small trim size makes it easy to take along in a briefcase or purse. Interior pages are matte finish, so ink won't smear, and there's plenty of space to jot notes. A ribbon makes it easy to mark your place, and the elastic outer band keeps the notebook closed.
Disruption
This book provides top-level advice about transforming financial services organizations --
The Values Economy
We live in extraordinary economic times volatile, uncertain, complex and ambiguous. In the service sector, many traditional approaches are no longer relevant and the landscape of brand identity, employee engagement and customer experience is changing. Organizations no longer own their own brand, while customers expectations are increasing. Brands are now co-owned by all stakeholders employees, service partners, local communities, investors and customers. This book explores the idea that a new values economy is emerging. The successful organizations of tomorrow will establish a shared consensus of values between stakeholders providing transparent communications and inclusivity. It then offers a practical enabling methodology: the SERVICEBRAND approach, combining brand identity, employee engagement and customer experience. The SERVICEBRAND approach will redefine the nature of business: one ecosystem of values-driven service for multiple stakeholders driving sustained organizational performance and authentic business success.
The Feedback Book
"Maintaining performance today is no longer simply about having an annual appraisal and telling employees \"you must try harder.\" Research demonstrates that regular discussions about performance and providing feedback to the people you manage is a more effective way to motivate them and keep them on track. Distilled into this single, handy-sized volume are 50 tips, advice and techniques to help any manager become quickly skilled at regularly discussing performance, setting goals and objectives and providing the necessary feedback to ensure individuals and teams thrive in the company. Structured into five key parts, each of the 50 concise chapters also contains a practical exercise to help t...
Onlife Fashion
In an era marked by sudden and profound change, the fashion world has also experienced significant transformations. Its boundaries, its rationale and its protagonists have all been redefined, with these changes continuing now and in the future. The purpose of this book is to analyze this market with particular focus on the segment defined as "high-end" and to provide entrepreneurs, professionals, workers in the sector, consultants, and business/fashion students, a context to understand better the latest and most up-to-date ideas and how to govern their growth. The starting point for the book's discussion begins with the title of the book, which emphasizes two important characteristics regarding its context: the increasingly blurred distinction between offline and online - hence the term "onlife" - and the absence of rules, given the obvious out-of-date nature of those on which fashion companies have based their business strategies in recent decades. This has led the authors to propose a handbook of new rules, suitable for a world that increasingly appears to be lacking them.
Bushido Capitalism
This book presents ways in which we can use this current inflection point to become more responsible, ethical and sustainably minded citizens and business leaders. --
Not Being
With the rise of AI, automation and workplace precariousness, alongside a rising global tide of ecological and broader stakeholder awareness, organizations are fundamentally examining their purpose and undergoing transformations to stay relevant and add value to their customers. In parallel to this, there is an imperative for managers and leaders to transform - not simply at the level of their skills and capabilities, but at the deeper level of identity. Not Being completes the trilogy of Not Knowing and Not Doing by closing the gap on what today's managers and leaders need to "know, do and BE". Not Being argues that beyond actions and thinking, it is our very identities that need to transform, and that to be successful in the new digital and interconnected world, we need a bigger and bolder vision of who we are. This book is the essential guide for helping modern-day managers and leaders to make such an important transition.
Flawed but Willing
Instability, disturbance, emergence, networks, informal learning, trial, error, adaptability, low growth, fluctuation and momentum – these are the experiences that dominate the lives of today’s business leaders. There is a growing awareness that the old industrial constructs of detailed planning, perfection and process are no longer working as effectively as we might wish in our large, established organizations. This book is a challenge to the way we relate to each other and lead businesses in the post-industrial age; it is full of passionate stories, reflections and insights. The writing inspires the practice of alternative forms of courage, acceptance of our imperfections and new methods of contact with each other as we navigate the changing nature of the workplace.
Workspace Made Easy
Demystifying the entire workspace industry, for the non-expert and expert alike, this unique book sets out every step and consideration in how to lead a project to create a fantastic workspace. Entirely free of baffling jargon and industry-speak, it’s a refreshingly accessible, practical, down-to-earth guide applicable to all types of workspace, new or renovated and anywhere in the world. Created by two leading workspace practitioners with over half a century of combined multi-sector international experience, this book maps the process from initial idea to finished product and beyond in a succinct, logical and easy-to-follow question and answer style. It helps the reader instantly become a better project leader, and, for all those firms they’ll deal with, a more informed and prepared client. Supported by amusing and informative true stories throughout, the book is an indispensable guide that is sure to become an industry standard.
