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The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance
BECOME THE ENVY OF YOUR INDUSTRY WITH A CUSTOMER-CENTRIC CULTURE Winner of Marketing Book of the Year 2015 by Marketing and Sales Books For the first time, this groundbreaking guide unlocks the secrets used by Amazon, Virgin, Apple, Starbucks, and salesforce.com. It creates a guide for success based on three years of scientific study drawing insights from more than 100 businesses to identify seven key factors. When implemented together these factors have been proven to drive superior business performance. Customer culture is as fundamental to business performance as breathing is to living. It is the life force of your business. This applies no matter what your industry sector. And with the e...
General Register
Announcements for the following year included in some vols.
Annual Report of the United States Entomological Commission for the Year ...
Each vol. relates to different injurious insects (i.e., 2nd, Rocky Mountain locust, and the western cricket; 3rd, Rocky Mountain locust, the western cricket, the army worm, canker worms, and the Hessian fly).
Biennial Report
None
