Welcome to our book review site go-pdf.online!
You may have to Search all our reviewed books and magazines, click the sign up button below to create a free account.
Good Services
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
This Is Service Design Doing
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Service Design for Business
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors ...
Chunkblowers that splattered the world: The Fright Films that changed the face of the Horror genre by covering it in slime, guts and blood
A book about the most significant splatter films that helped shape a nation of Gorehounds.
Herschell Gordon Lewis, Godfather of Gore
Without a big budget, special effects team, or professional actors and crew members, Herschell Gordon Lewis created films that he himself admits were trash. Yet, while Gordon's softcore porn (The Adventures of Lucky Pierre) and heavy-duty gore (The Gruesome Twosome) were never blockbuster films, they were popular drive-in fare in the sixties and seventies. They have had a strong influence over more recent productions, and they have created for Lewis his own special niche in the world of exploitation and horror film. The history of Lewis the man and the filmmaker is a surprising one. Behind titles like Blood Feast and The Gore-Gore Girls is a warm and friendly gentleman whose road to his own brand of film glory was paved with disappointments, surprising successes, and lots and lots of fake blood. His career is examined in detail, with personal anecdotes and insights into making really gross movies on really small budgets. A filmography is included, and photographs, many of them rare, complement the text.
The Horror Film
In this volume, Stephen Prince has collected essays reviewing the history of the horror film and the psychological reasons for its persistent appeal, as well as discussions of the developmental responses of young adult viewers and children to the genre. The book focuses on recent postmodern examples such as The Blair Witch Project. In a daring move, the volume also examines Holocaust films in relation to horror. Part One features essays on the silent and classical Hollywood eras. Part Two covers the postWorld War II era and discusses the historical, aesthetic, and psychological characteristics of contemporary horror films. In contrast to horror during the classical Hollywood period, contempo...
High on the Hogs
Bikers are typically portrayed on film as dangerous, rebellious outlaws. But, to be fair, they have also been portrayed as cool, philosophical thinkers and confused, sensitive hunks. American-International handled the earliest portrayals in Motorcycle Gang and Dragstrip Riot in the fifties, and then satirized them in Eric Von Ripper and his gang in the beach movies that were popular in the sixties. From then on, biker films were known for their shock value, and when they lost their shock value, they ran out of road. This filmography covers 58 biker films, and provides a synopsis, an analysis by the author, and cast and production credits for each film. Included are such films as Angel Unchained, The Angry Breed, The Born Losers, C.C. and Company, Chrome and Hot Leather, The Dirt Gang, Easy Rider, Five the Hard Way, The Hard Ride, Hell's Angels on Wheels, Hell's Chosen Few, The Limit, The Loners, The Miniskirt Mob, Motor Psycho, Outlaw Riders, Rebel Rousers, The Savage Seven, The Takers, The Wild Angels, The Wild Rebels, and Wild Riders.
Silver Lining
Hailed as “one of the best writers in the business” by Susan Elizabeth Phillips, multi-award-winning author Maggie Osborne delivers hilarious and heartrending tales of resilient women full of grit, pride, and dignity who shine through hard times. Now meet the most irresistible and independent heroine of them all, a woman called Low Down, who never had anything good happen to her until the day she asked for the one thing that only a man could give her. . . . As scruffy and rootless as the other prospectors searching for gold in the Rockies, Low Down wanted nothing in return for nursing a raggedy bunch through the pox. But when pressed to reveal her heart's wish, she admits, "I want a baby." Not a husband, not a forced marriage to the proud man who drew the scratched marble and became honor bound to marry her. To be sure, Max McCord was easy on the eyes, but he loved another woman and dreamed of a different life. Yet they agreed to a temporary marriage that could end only in disaster. But can this strange twist of fate lead to the silver lining that both have been searching for?
An Introduction to Service Design
A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an integrative and advanced culture of design. All over the world new design studios are defining their practice as service design while long established design and innovation consultancies are increasingly em...
