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Enabling Collaborative Governance through Systems Modeling Methods
This volume constitutes a first approximation for the use of systems approaches and dynamic performance management as tools for collaborative governance. The chapters examine models and simulations used in some specific systems approaches, which contribute to facilitating problem focus and collective understanding of collaborative governance, especially in the area of performance management. The explicit connection between resources and outcomes promoted by this view helps managers to understand better how to improve policy and to create positive outcomes that create public value.
Public Sector Transformation Through E-government
Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government's potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Developing Business Strategies and Identifying Risk Factors in Modern Organizations
As there is a vast amount of information to consider when offering quality services, organizations have developed techniques for identifying risk factors to be taken into consideration when constructing effective business strategies. Developing Business Strategies and Identifying Risk Factors in Modern Organizations presents new methodologies currently being utilized to formulate and solve strategic issues in order to escape the jeopardy of possible business risks. By highlighting a multitude of sciences and their influences on modern organizations; this book is an essential reference for decision makers and researchers in business, industry, government, and academia.
Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications
Effective administration of government and governmental organizations is a crucial part of achieving success in those organizations. To develop and implement best practices, policymakers and leaders must first understand the fundamental tenants and recent advances in public administration. Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications explores the concept of governmental management, public policy, and politics at all levels of organizational governance. With chapters on topics ranging from privacy and surveillance to the impact of new media on political participation, this multi-volume reference work is an important resource for policymakers, government officials, and academicians and students of political science.
Electronic Government and Electronic Participation
Electronic government and electronic participation continue to transform the public sector and society worldwide and are constantly being transformed themselves by emerging information and communication technologies. This book presents papers from the 14th International Federation for Information Processing’s EGOV conference (IFIP EGOV 2015), and its sister conference, the 7th Electronic Participation (ePart) conference, held in Thessaloniki, Greece, in August and September 2015 with the support and sponsorship of the University of Macedonia. Through the years, both of these conferences have established themselves as leading scientific events in their field, providing a forum for scholars ...
Latin America Online: Cases, Successes and Pitfalls
Describes the state of the art in electronic government in Latin America. Introduces the organizational, technical, and financial activities currently developed, and the modernization and decentralization efforts carried out by the public administration to become more effective and transparent.
Knowledge Ecology in Global Business: Managing Intellectual Capital
Provides ideas on how intellectual capital through emerging technologies can support business performance. Covers topics such as competitive strategy, human resource management, and organizational learning.
Information Communication Technologies and City Marketing: Digital Opportunities for Cities Around the World
Examines how ICTs contribute to the development of city marketing strategies to enhance local socio-economic development. Covers topics such as city branding, export promotion, and industry marketing.
Research Handbook on E-Government
E-government is an increasingly well-established and wide-ranging field, in which there has been an explosion of new technologies, applications, and data resulting in new challenges and opportunities for e-government research and practice. This Research Handbook advances research in the field of e-government by first recognizing its roots and documenting its growth and progress. It investigates the advent and implications of new technologies, and structures the content around core topics of service, management, engagement and access. Two additional sections examine the role of e-government in developing countries and smart cities.
Communication and Conflict in Multiple Settings
Communication decisively impacts upon all our lives. This inherent need to connect may either be soothing or painful, a source of intimate understanding or violent discord. Consequently, how it is brokered is challenging and often crucial in situations where those involved have quite different ways of being in and seeing the world. Good communication is equated with skills that intentionally facilitate change, the realisation of desirable outcomes and the improvement of human situations. Withdrawal of communication, or its intentional manipulation, provokes misunderstanding, mistrust, and precipitates the decline into disorder. This international collection of work specifically interrogates conflict as an essential outworking of communication, and suggests that understanding of communication’s potency in contexts of conflict can directly influence reciprocally positive outcomes.
