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Mosquito Ecology
The Third Edition of this popular reference work describes the methods and rationale for sampling mosquitoes. Originally written by Professor M. W. Service, the book has been updated by John B Silver. More than 1,000 new references have been added and out-of-date material has been removed. The book emphasizes the ecology and behavior of those species that play a role as vectors of human and animal diseases and infections. Designed to serve as a practical reference for field entomologists and mosquito control specialists, it describes sampling methods and trapping technologies and tools for the collection of mosquitoes from egg to adult.
This Is Service Design Doing
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
FCC Record
None
The American Catalogue
American national trade bibliography.
Network World
For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
