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In a globalized world, one of the most prominent developments in technology has been the advancement of non-human entities. The applications of these entities in media as well as other fields of science have been looked upon as irrelevant for understanding human agency. Analytical Frameworks, Applications, and Impacts of ICT and Actor-Network Theory provides innovative insights into human and non-human roles (e.g., physical objects, technology, animals, or even beliefs, scientific facts, or discourses) and their influence on this theory and to each other. The content within this publication represents the work of consumer culture, technology, and the arts. It is designed for researchers, students, and professionals as it covers topics centered on a multidisciplinary reading of actor-network theory for a variety of fields.
Are you prepared for the coming AI era? AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today’s use of early-stage AI for automation and augmentation, and essential elements of service science, service-dominant (S-D) logic, and Service Dominant Architecture (SDA). Ultimately improved service for all is possible with human-level AI and digital twins – but requires investing wisely in better models: Better models of the world both complex natural and social systems (science), better menta...
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Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.
Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts.
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Wer Informatik unterrichten will, muss nicht nur das Fach beherrschen, sondern seine Kenntnisse und Freude am Fach auch Schülerinnen und Schülern vermitteln können. Dieses Buch hilft Ihnen dabei. Es bietet eine ausgewogene und praxisorientierte Gesamtdarstellung der Didaktik der Informatik. Nach der Klärung von Grundbegriffen der Informatik und ihrer Didaktik stellen die Autoren das verwendete Grundmodell für Ziele, Inhalte und Lehrmethoden und die theoretische Fundierung des Informatikunterrichts vor. Hierauf aufbauend untersuchen sie eine Vielzahl von Informatikprinzipien im Hinblick auf Ihre Bedeutung für die Informatikgrundausbildung. Den Themenkomplexen „Problemlösen in der Inf...