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Artificial Intelligence (AI) is being rapidly introduced into the workplace, creating debate around what AI means for our work and organizations. This book gives grounded counterweight to provocative newspaper headlines by using in-depth case studies of eight organizations’ experiences of implementing and using AI, providing readers with a solid understanding of what is actually happening in practice.
A multidisciplinary examination of the interplay between social capital--the value derived from social ties--and information technology. The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs, and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that researchers in information technology and knowledge management have begun to explore the idea of social capital in relation to their fields. This collection of thirteen essays by computer scientists, sociologists, communication specialists, economists, and others presents a ...
In this volume organizational learning theory is used to analyse various practices of managing and facilitating knowledge sharing within companies. Experiences with three types of knowledge sharing, namely knowledge acquisition, knowledge reuse, and knowledge creation, at ten large companies are discussed and analyzed. This critical analysis leads to the identification of traps and obstacles when managing knowledge sharing, when supporting knowledge sharing with IT tools, and when organizations try to learn from knowledge sharing practices. The identification of these risks is followed by a discussion of how organizations can avoid them. This work will be of interest to researchers and practitioners working in organization science and business administration. Also, consultants and organizations at large will find the book useful as it will provide them with insights into how other organizations manage and facilitate knowledge sharing and how potential failures can be prevented.
The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects -- cognitive, social, cultural, and organizational -- of knowledge managemen...
The emerging knowledge economy is prompting decisive changes in the organization of business firms. Corporate hierarchies flatten under the impact of ICT and the need to delegate decision rights. The boundaries of the firm shrink under the impact of outsourcing and viable relational contracting. However, we still know very little about the mechanics and manifestations of this process. Killian McCarthy, Maya Fiolet, and Wilfred Dolfsma s The Nature of the New Firm breaks new ground in our understanding of changing economic organization. It will appeal not only to theorists of the firm, but also to management scholars and sociologists interested in organization. Nicolai J. Foss, Copenhagen Bus...
Advanced Research Methods for Applied Psychology provides a comprehensive discussion of 21 key topics for the completion of an applied psychology (or similar) research thesis/project. The book provides a one-stop shop for the current issues and discussions of key research methods and common statistical analysis techniques, but avoids being a step-by-step instruction guide. The book is divided into four sections, representing the stages of thesis completion: getting started, data collection, data analysis, and reporting research. Each chapter presents a detailed scholarly discussion on a topic and represents the most up-to-date reference for that topic. The Chapters also provide key reference...
Featuring state-of-the-art research from leading academics in technology and organization studies, this timely Research Handbook provides a comprehensive overview of how AI becomes embedded in decision making in organizations, from the initial considerations when implementing AI to the use of such solutions in strategic decision making.
Once celebrated for connecting people and circulating ideas, social media are facing mounting criticisms about their anticompetitive reach, addictive design, and toxicity to democracy. Known cumulatively as the “techlash,” journalists, users, and politicians are asking social media platforms to account for being too big, too engaging, and too unruly. In the age of the techlash, strategies to regulate how platforms operate technically, economically, and legally, are often stacked against individual tactics to manage the effects of social media by disconnecting from them. These disconnection practices—from restricting screen time and detoxing from device use to deleting apps and accounts...
"This book examines how organizations' use of algorithms is reconfiguring our understanding of control for millions of high-skilled workers who use online labor market platforms (e.g., Upwork, TopCoder, Gigster) to find their work. The book investigates how algorithms enable platforms to control workers within an environment in which organizations embed the rules and guidelines for how workers should behave in opaque algorithms that shift without providing notice, explanation, or recourse for workers"--
As an ever-increasing amount of innovation takes place within networks, companies are collaborating in developing and marketing new products, services and practices. This in turn requires knowledge to flow across company boundaries. This book demonstrates how companies encourage this knowledge to flow in networks that can involve dozens of partners. Substantiated by five in-depth case studies of innovative networks, the authors identify and analyse the solutions implemented by companies in order to meet the key knowledge management challenges they encounter. Theoretical and management implications of the study are then defined. Connecting the organization theory of networks with knowledge management theory, this book will be of great interest to academics and students in business administration, especially in the areas of organization, strategy, supply chains and knowledge management.