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Permanently Failing Organizations
In this volume, the authors closely examine performance and draw on both sociology and economics to explain why some organizations perform well and others perform badly. They first separate the concept of organizational performance from that of organizational persistence. Then they develop a provocative theory of why - and how - organizations tend towards failure and how they survive in spite of it. Meyer and Zucker contend that management plays a critical role in the movement towards or away from poor performance, yet persistence is determined by the often competing interests of owners, managers, workers and the public.
Rethinking Performance Measurement
Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. The 'balanced scorecard', which has been widely adopted by US firms, does not solve these underlying problems of performance measurement and may exacerbate them because it provides no guidance on how to combine dissimilar measures into an overall appraisal of performance. A measurement technique called activity-based profitability analysis (ABPA) is suggested as a partial solution, especially to the problem of combining dissimilar measures. ABPA estimates the revenue consequences of each activity performed for the customer, allowing firms to compare revenues with costs for these activities and hence to discriminate between activities that are ultimately profitable and those that are not.
Business Performance Measurement
A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.
You Are My Witness
Marshall Meyer, who died at age 64 in 1993, was a human rights leader and a powerful voice for justice. People flocked to hear him in Argentina, where he served as a rabbi for twenty-five years. In the mid-1980's, he became the spiritual leader of the fastest growing Jewish congregation in the U.S., Congregation B'Nai Jeshurun. People like Sam Freedman, Richard Bernstein, and Jan Hoffman of the New York Times are members. Harvey Cox, Elie Wiesel, and William Sloan Coffin were close friends. After the rabbi's untimely death, Jane Isay had urged his widow, Naomi Meyer, partner in faith and action, to create a book from his writings so that his voice would not be silenced forever. Instead of fi...
Structures of Capital
Although market importance is acknowledged, this work's emerging theme is the need to account for the ways in which multiple forms of social organization -- elite groups, communities & government structures -- influence economic processes.
Organizational Effectiveness
Organizational Effectiveness: A Comparison of Multiple Models directly addresses the issues of non-integration and non-comparability. This book not only provides well thought out approaches to effectiveness as a construct, but also practical suggestions for improving effectiveness in organizations. A set of integrating questions that raise theoretical, conceptual, empirical, research, practical, and managerial issues are also included. This text likewise compares and contrasts theoretical and philosophical roots of a particular perspective with other perspectives. This publication is intended for scholars and researchers seeking to understand and measure organizational effectiveness, as well as practitioners who are faced with the problem of managing and improving their own organization's effectiveness.
