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Public Administration Evolving
Public Administration Evolving: From Foundations to the Future demonstrates how the theory and practice of public administration has evolved since the early decades of the twentieth century. Each chapter approaches the field from a unique perspective and describes the seminal events that have been influential in shaping its evolution. This book presents major trends in theory and practice in the field, provides an overview of its intellectual development, and demonstrates how it has professionalized. The range from modernism to metamodernism is reflected from the perspective of accomplished scholars in the field, each of whom captures the history, environment, and development of a particular dimension of public administration. Taken together, the chapters leave us with an understanding of where we are today and a grounding for forecasting the future.
Emotional Labor
Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned through interviews, focus groups, and survey data. They go beyond the veneer of service delivery to the real, live, person-to-person interactions that give meaning to public service.For anyone who has ever felt apathetic toward government work, the words of caseworkers, investigators, administrators, attorneys, correctional staff, and 9/11 call-takers all show the human dimension of bureaucratic work and underscore what it means to work "with feeling."
Ethical Decision Making in Everyday Work Situations
This book takes a new approach to ethics by focusing on the kinds of dilemmas that confront people almost daily on the job. The author's unique contribution is to meld philosophy with everyday decisionmaking, offering the reader a common sense approach to making ethical decisions. Mary Guy introduces ten core values which surround ethical dilemmas, demonstrating the way in which personnel can sensitize themselves to the values involved in a problem and reach a solution which maximizes the important values. Real-life case examples illustrate ethical dilemmas that involve personnel practices, organizing strategies, reporting functions, supervisory practices, whistleblowing, and more. Throughou...
Emotional Labor and Crisis Response
The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
Plump & Pretty
Curvy Girl Romance Series - USA Today Bestselling contemporary romance author What's a girl to do when her high school crush sparks a very adult fling? I’m not perfect. I know that. My curves have curves, and I’d rather bury my nose in a book than have a conversation with a real live person. Especially one who really might be perfect. Connor was the guy in high school. The one everyone wanted to be friends with. The guy every girl fantasized about. The guy who didn’t even know I existed. It didn’t really matter, though. High school was forever ago, and I was okay with who I was. Even if I could stand a few less curves. So, why is Connor asking me to dance? And why is he showing up at my work? And why am I having such a hard time saying no to his sweet words and even sweeter kisses? It can’t be real. Girls like me don’t end up with guys like him. Do they?
The Promise of Representative Bureaucracy
This prize-winning study examines the impact of the employment of women and ethnic and racial minorities in public organizations on the implementation of government programs by those agencies. Driving the study is the question of whether the concept of representative government applies also to the permanent government--the bureaucracy. What difference does it make if an administration is either more or less representative of the population it serves? To what extent, if at all, is an agency's responsiveness to different segments of the public a function of the demographic composition of the agency itself? This study, which won the Leonard D. White award, is the most systematic test to date of the concept of representative bureaucracy. Selden tests the relationship between the demographic representativeness of district office staffs and lending decisions in the Farmers Home Administration's Rural Housing Loans Program. In fleshing out the implications of representative bureaucracy, the book makes an important contribution to the debates on bureaucratic power and illuminates the tensions underlying the assumptions of bureaucratic neutrality and affirmative action.
The Journal of Mary Hervey Russell
In The Journal of Mary Hervey Russell, Storm Jameson has chosen a form which enables her to use a rich supply both of public occurrences and personal knowledge and experience for the exercise of that imaginative observation which is characteristic of her best work. Whether she describes a chance meeting in Paris with a new French poet, or the reaction of delegates at the international conference of authors on the very eve of war, or her association with innumerable refugee intellectuals in London before and after Dunkirk; whether she is drawing one of her many astute comparisons between her own compatriots and some other people - generally the French - or comforting the wife of an Austrian p...
The Promise of Representative Bureaucracy: Diversity and Responsiveness in a Government Agency
This text on representive bureaucracy covers topics such as: bureaucracy as a representative institution; bureaucratic power and the dilemma of administrative responsibility; and representative bureaucracy and the potential for reconciling bureaucracy and democracy.
The Silver Caesars
The twelve monumental silver-gilt standing cups known as the Aldobrandini Tazze constitute perhaps the most enigmatic masterpiece of Renaissance European metalwork. Topped with statuettes of the Twelve Caesars, the tazze are decorated with marvelously detailed scenes illustrating the lives of those ancient Roman rulers. The work’s origin is unknown, and the ensemble was divided in the nineteenth century and widely dispersed, greatly hampering study. This volume, inspired by a groundbreaking symposium at The Metropolitan Museum of Art, examines topics ranging from the tazze’s representation of the ancient world to their fate in the hands of nineteenth-century collectors, and presents newly discovered archival material and advanced scientific findings. The distinguished essayists propose answers to critical questions that have long surrounded the set and shed light on the stature of Renaissance goldsmiths’ work as an art form, establishing a new standard for the study of Renaissance silver.
