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Table of contents
This comprehensive guide addresses the needs and concerns of HR and training managers who want to help their organizations implement distance learning programs but don't know where to start. The Handbook offers practical advice to help get your organization started in distance learning or improve your existing distance learning program. Topics covered include how to apply distance learning to new product and policy information, job skills training/retraining, advanced professional education, management development courses, and customer education.
CREATE CONSENSUS AROUND YOUR IDEAS - AND ADVANCE YOUR CAREER! The business world turns on the art of the deal. And with Negotiate Your Way to Success, you'll master 24 powerful strategies designed to help you conduct negotiations of any type. This easy-to-read guide delivers step-by-step instruction on identifying and working with each negotiator's “hot button” issues, to ensure the process and the result satisfy all parties. You'll advance your own position and accomplish organizational goals in an atmosphere of productivity - not confrontation. Plus, you'll learn how to: Negotiate any type of business deal Understand and appeal to each party's “hot button” issues Negotiate effectively in cross-cultural situations Understand the “games people play” during negotiation Deal with emotions Employ essential active listening techniques Discover when to walk away from a negotiation
Mastering ArcGIS Pro introduces the basic ideas behind GIS, teaching the concepts and skills needed to enter this rapidly evolving industry or use GIS in your current discipline. Based on the widely used ArcGIS software developed by Esri, Inc., this text integrates learning fundamental concepts with practicing software skills and is suitable for classroom use or for professionals studying independently
Integrated Circuit Mask Design teaches integrated circuit (IC) processes, mask design techniques, and fundamental device concepts in everyday language. It develops ideas from the ground up, building complex concepts out of simple ones, constantly reinforcing what has been taught with examples, self-tests and sidebars covering the motivation behind the material covered.
Ivor Goodson gives an examination of the state of professional knowledge in teaching and teacher education. It argues that a more active notion of teachers' professional knowledge can, and should, be explored and consolidated by work which focuses on theteacher's life and work using more reflective modes.
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Proven rules for encouraging teamwork, from forging a common goal and clarifying individual responsibilities to inviting positive conflict.
Environmental engineers continue to rely on the leading resource in the field on the principles and practice of water resources engineering. The second edition now provides them with the most up-to-date information along with a remarkable range and depth of coverage. Two new chapters have been added that explore water resources sustainability and water resources management for sustainability. New and updated graphics have also been integrated throughout the chapters to reinforce important concepts. Additional end-of-chapter questions have been added as well to build understanding. Environmental engineers will refer to this text throughout their careers.
In her groundbreaking book The Southwest Airlines Way, Jody Hoffer Gittell revealed the management secrets of the company Fortune magazine called “the most successful airline in history.” Now, the bestselling business author explains how to apply those same principles in one of our nation’s largest, most important, and increasingly complex industries. High Performance Healthcare explains the critical concept of “relational coordination”—coordinating work through shared goals, shared knowledge, and mutual respect. Because of the way healthcare is organized, weak links exist throughout the chain of communication. Gittell clearly demonstrates that relational coordination strengthens...
The Complete Guide to Capital Markets for Quantitative Professionals is a comprehensive resource for readers with a background in science and technology who want to transfer their skills to the financial industry. It is written in a clear, conversational style and requires no prior knowledge of either finance or financial analytics. The book begins by discussing the operation of the financial industry and the business models of different types of Wall Street firms, as well as the job roles those with technical backgrounds can fill in those firms. Then it describes the mechanics of how these firms make money trading the main financial markets (focusing on fixed income, but also covering equity, options and derivatives markets), and highlights the ways in which quantitative professionals can participate in this money-making process. The second half focuses on the main areas of Wall Street technology and explains how financial models and systems are created, implemented, and used in real life. This is one of the few books that offers a review of relevant literature and Internet resources.