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Delivering Profitable Value
Most business enterprises entering the twenty-first century are searching for breakthroughs in achieving--and sustaining--profitable growth. But in this quest, many companies find themselves focusing on only half of the equation, relentlessly improving their own products and processes, or attempting to please customers at any cost--without a strategy for linking the organization's capabilities and goals with the real needs of its customers. In "Delivering Profitable Value," Michael Lanning draws from over twenty-five years' experience and groundbreaking thinking to offer a fundamentally new approach to strategy and performance, showing how any business can transform itself into a value deliv...
An Introduction to Service-Dominant Logic
The first accessible introduction to the principles and applications of Service-Dominant Logic, written by the world-leading authors of this perspective.
The Firm
A revelatory history of the controversial consulting firm traces its decades-long influence in both business and political arenas, citing its role in the establishment of mainstream practices and modern understandings about capitalism.
Inside the Crosshairs
"The American sniper could be regarded as the greatest all-around rifleman the world has ever known. . . ." At the start of the war in Vietnam, the United States had no snipers; by the end of the war, Marine and army precision marksmen had killed more than 10,000 NVA and VC soldiers--the equivalent of an entire division--at the cost of under 20,000 bullets, proving that long-range shooters still had a place in the battlefield. Now noted military historian Michael Lee Lanning shows how U.S. snipers in Vietnam--combining modern technology in weapons, ammunition, and telescopes--used the experience and traditions of centuries of expert shooters to perfect their craft. To provide insight into th...
A Freedom Bought with Blood
In the first comprehensive study of African American war literature, Jennifer James analyzes fiction, poetry, autobiography, and histories about the major wars waged before the desegregation of the U.S. military in 1948. Examining literature about the Civil War, the Spanish-American Wars, World War I, and World War II, James introduces a range of rare and understudied texts by writers such as Victor Daly, F. Grant Gilmore, William Gardner Smith, and Susie King Taylor. She argues that works by these as well as canonical writers such as William Wells Brown, Paul Laurence Dunbar, and Gwendolyn Brooks mark a distinctive contribution to African American letters. In establishing African American war literature as a long-standing literary genre in its own right, James also considers the ways in which this writing, centered as it is on moments of national crisis, complicated debates about black identity and African Americans' claims to citizenship. In a provocative assessment, James argues that the very ambivalence over the use of violence as a political instrument defines African American war writing and creates a compelling, contradictory body of literature that defies easy summary.
Dark Horse Records
In 1974, with Apple winding down, George Harrison still aspired to help new artists, so rather than trying to salvage Apple, he set up his own label Dark Horse Records, on a much smaller scale. His plan was to release records from new artists as well as some of his old friends, with an eye to eventually releasing his own music. While Dark Horse had an encouraging beginning with a hit single from Splinter, the label Suffered increasing problems, failing to establish itself in the way Harrison hoped. However, some incredible and varied music was created from 1974 to 1977, including some of Harrison’s best solo material. Towards the end of its initial life, Dark Horse dropped most of its arti...
Statistical Data Mining and Knowledge Discovery
Massive data sets pose a great challenge to many cross-disciplinary fields, including statistics. The high dimensionality and different data types and structures have now outstripped the capabilities of traditional statistical, graphical, and data visualization tools. Extracting useful information from such large data sets calls for novel approaches that meld concepts, tools, and techniques from diverse areas, such as computer science, statistics, artificial intelligence, and financial engineering. Statistical Data Mining and Knowledge Discovery brings together a stellar panel of experts to discuss and disseminate recent developments in data analysis techniques for data mining and knowledge extraction. This carefully edited collection provides a practical, multidisciplinary perspective on using statistical techniques in areas such as market segmentation, customer profiling, image and speech analysis, and fraud detection. The chapter authors, who include such luminaries as Arnold Zellner, S. James Press, Stephen Fienberg, and Edward K. Wegman, present novel approaches and innovative models and relate their experiences in using data mining techniques in a wide range of applications.
Presidential Decisions for War
Following World War II, Americans expected that the United States would wage another major war against a superpower. Instead, the nation has fought limited wars against much weaker states, such as North Korea, North Vietnam, and Iraq. This revised and updated edition of Presidential Decisions for War analyzes the means by which four presidents have taken the nation to war and assesses the effectiveness of each president's leadership during those conflicts. Gary Hess recreates the unfolding crises in Korea, Vietnam, and Iraq to probe the reasons why Presidents Truman, Johnson, George H. W. Bush, and George W. Bush and their advisors decided in favor of war. He compares the performance of the ...
