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Sales Management
  • Language: en
  • Pages: 565

Sales Management

This 11th edition of Sales Management continues the tradition of blending the most recent sales management research with the real-life "best practices" of leading sales organizations and sales professionals. Reflecting today’s emphasis on analytics and customer experience (CX), this edition focuses on the importance of employing different data-based selling strategies for different customer groups, as well as integrating corporate, business, marketing, and sales-level strategies and plans. Sales Management includes coverage of the current trends and issues in sales management, along with real-world examples from the contemporary business world that are used throughout the text to illuminat...

Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance
  • Language: en
  • Pages: 272

Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance

Boost sales results by zeroing in on the metrics that matter most “Sales may be an art, but sales management is a science. Cracking the Sales Management Code reveals that science and gives practical steps to identify the metrics you must measure to manage toward success.” —Arthur Dorfman, National Vice President, SAP “Cracking the Sales Management Code is a must-read for anyone who wants to bring his or her sales management team into the 21st century.” —Mike Nathe, Senior Vice President, Essilor Laboratories of America “The authors correctly assert that the proliferation of management reporting has created a false sense of control for sales executives. Real control is derived f...

Sales Management for Start-ups and SMEs
  • Language: en
  • Pages: 312

Sales Management for Start-ups and SMEs

Managers and entrepreneurs know they have a great product or service - but they may not know how best to sell it. Useful for nearly any sector or industry, this book is a thoroughly practical guide on how to build an excellent sales organisation, brick by brick. Creating an effective sales organisation is a challenge for many businesses, and it’s easy to waste resources on ineffective approaches. Many MBA and executive education programmes do not cover sales management in any depth. Filling this knowledge gap, this guide will help readers to create their own unique high-performing sales organisation that fits their product and market environment. Evidence-based and field-tested, it will gives answers to critical questions, including: Which sales process should we use? How do we recruit, retain and inspire our sales team? What should we measure, and how should we manage it? What do great sales managers do? Rich with case studies from the author’s 25 years of sales consulting experience, this book will appeal to a wide variety of managers and entrepreneurs who wrestle with the question “How do I grow my business?” from sales directors to start-up founders to MBA students.

The Street Savvy Sales Leader
  • Language: en
  • Pages: 246

The Street Savvy Sales Leader

You are competing in a highly fragmented, highly competitive marketplace where decision makers are more knowledgeable, less risk averse, and busier than ever. As a result, making your numbers is tougher and more challenging than ever. You’re trying to figure out how to get the attention of new customers and to add value along the sales process to close business. And you’re coping with a potentially underperforming and unengaged sales team, despite investments in sales resources, such as training and technology, marketing content, CRM, and other tools to increase sales effectiveness. But you, like other sales leaders you talk with, are not getting the payoff from these investments. You see the data: • Businesses are spending more on training, but there is little correlation to ROI (ATD, 2015) • Without follow-up and coaching/mentoring, salespeople fail to retain 80% to 90% of what they learned in training within a month (Sales Alliance, 2014) • CRM holds a

Marketing Metrics
  • Language: en
  • Pages: 710

Marketing Metrics

  • Type: Book
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  • Published: 2020-08-23
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  • Publisher: FT Press

Your Definitive, Up-to-Date Guide to Marketing Metrics—Choosing Them, Implementing Them, Applying Them This award-winning guide will help you accurately quantify the performance of all your marketing investments, increase marketing ROI, and grow profits. Four renowned experts help you apply today's best practices for assessing everything from brand equity to social media, email performance, and rich media interaction. This updated edition shows how to measure costly sponsorships, explores links between marketing and financial metrics for current and aspiring C-suite decision-makers; presents better ways to measure omnichannel marketing activities; and includes a new section on accountabili...

Cracking the CRM Code
  • Language: en
  • Pages: 161

Cracking the CRM Code

  • Type: Book
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  • Published: 2021-01-06
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  • Publisher: Notion Press

COVID has changed the game for all of us. It has forcefully fast-forwarded everyone into a digital era. Now, we have no other choice but to adopt technology to run our businesses. Although small businesses are agile to adopt changes, sometimes adopting technology can be challenging. Three friends – Anubhav, Jagdeep and Irshad – are running different businesses of different sizes in various industries. One of them already bought and failed CRM and the others still thinking of buying one. Liladhar Shastri, their class-mate, guides them through this bumpy but exciting journey of making a decision and actually buying CRM, then implementing it, solving user adoption problems and growing their business with CRM. I am sure you will find answers on their journey. If you have not yet thought of implementing CRM or you are in the process of buying one or you have already purchased it and struggled, I am sure Cracking the CRM Code will help you. This book will be specifically useful for business owners, sales managers and sales team leaders. CRM sellers and consultants will find useful insights into customer behavior and their CRM buying process. It will help them sell better.

Mastering the Art of Sales
  • Language: en
  • Pages: 152

Mastering the Art of Sales

Uncover proven sales strategies for small businesses in today's post-COVID-19 financial crisis. From prospecting to closing deals, learn how to build rapport, overcome obstacles, and deliver compelling value. Discover tactics for resilient sales teams, aligning sales and marketing, and delivering exceptional service. Thrive amidst adversity with these tried-and-true strategies. Master the art of sales with this insightful and practical guide. From finding the right prospects to closing deals, I share valuable strategies for success. Discover the power of rapport-building, active listening, and asking the right questions. Overcome objections, build trust, and deliver compelling value propo...

The Science of Selling
  • Language: en
  • Pages: 290

The Science of Selling

  • Type: Book
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  • Published: 2016-11-15
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  • Publisher: Penguin

The Revolutionary Sales Approach Scientifically Proven to Dramatically Improve Your Sales and Business Success Blending cutting-edge research in social psychology, neuroscience, and behavioral economics, The Science of Selling shows you how to align the way you sell with how our brains naturally form buying decisions, dramatically increasing your ability to earn more sales. Unlike other sales books, which primarily rely on anecdotal evidence and unproven advice, Hoffeld’s evidence-based approach connects the dots between science and situations salespeople and business leaders face every day to help you consistently succeed, including proven ways to: - Engage buyers’ emotions to increase ...

The Sales Agility Code: Deploy Situational Fluency to Win More Sales
  • Language: en
  • Pages: 314

The Sales Agility Code: Deploy Situational Fluency to Win More Sales

Develop the mental agility and razor-sharp decision making of today’s most successful salespeople The world of sales has become less predictable and more competitive in recent years. Buying decisions are more complex, differentiation between suppliers is difficult to discern, and high-quality information is readily available. The salespeople who excel are agile―choosing a path based on the buying situations they face and continually re-assessing those choices. In The Sales Agility Code, leaders at industry-leading sales training and development firm VantagePoint Performance help you learn and replicate what the highest-performing salespeople do to succeed in an unpredictable and ever-cha...

Crushing Quota: Proven Sales Coaching Tactics for Breakthrough Performance
  • Language: en
  • Pages: 297

Crushing Quota: Proven Sales Coaching Tactics for Breakthrough Performance

Make sales coaching a daily priority for top-of-game staff performanceThose who do it right prove time and time again that sales coaching works. If you’re one of the many managers yet to reap the benefits of sales coaching, the solution is in your hands. Based on one of today’s most popular sales training programs Crushing Quota breaks the process down into manageable components, so you can make sales coaching a realistic, meaningful part of your staff’s job. It all comes down to three critical points that the vast majority of sales managers today are missing:•Provide clear direction for sellers on how to get to quota—for all sales roles•Ensure effective execution by coaching the...