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Firm Competitive Advantage Through Relationship Management
Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
Preparative Chromatography Techniques
Over the past few years, increasing attention has been paid to the search for bioactive compounds from natural sources. The success of plant-derived products such as paclitaxel (Taxol) in tumor therapy or artemisinin in the treatment of malaria has provided the impetus for the introduction of numerous research programmes, especially in Industry. A great deal of effort is being expended in the generation of novel lead molecules of vegetable, marine and microbial origin by the use of high throughput screening protocols. When interesting hits are found, it is essen tial to have methods available for the rapid isolation of target compounds. For this reason, both industry and academia need effici...
Intelligent Buildings and Building Automation
Giving you a combination of general principles, applied practice and information on the state-of-the-art, this book will give you the information you need to incorporate the latest systems and technologies into your building projects. It focuses on a number of important issues, such as: Network communication protocols and standards, including the application of the internet. The integration and interfacing of building automation subsystems and multiple building systems. Local and supervisory control strategies for typical building services systems. The automation system configuration and technologies for air-conditioning control, lighting system control, security and access control, and fire safety control. Whether you’re a project manager or engineer planning the systems set-up for a high value building, or a building engineering or management student looking for a practical guide to automation and intelligent systems, this book provides a valuable introduction and overview.
Morphonology, the Dynamics of Derivation
A modularist examines the principles that specify how morphemes are realized phonologically; uses examples from a large number of languages including Alawa, Maung, Mangarayi and Wik-Mungkan.
Dermatologic Complications with Body Art
Body piercings, tattoos, and permanent make-up have become very popular as a fashion statement in recent decades. This book guides the reader through the world of body art. An overview is first provided of the history and epidemiology of tattoos and piercings. Subsequent chapters go on to examine in detail the materials and devices used in various forms of body art, and the techniques employed. All relevant risks and potential complications are clearly described with the aid of color illustrations. Special attention is paid to allergic reactions and the management of complications. The closing chapter examines the techniques and devices used for tattoo removal, with a particular focus on the use of different lasers.
The Modern Mind
From Freud to Babbitt, from Animal Farm to Sartre to the Great Society, from the Theory of Relativity to counterculture to Kosovo, The Modern Mind is encyclopedic, covering the major writers, artists, scientists, and philosophers who produced the ideas by which we live. Peter Watson has produced a fluent and engaging narrative of the intellectual tradition of the twentieth century, and the men and women who created it.
The Detroit Lawyer
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Beats-and-binding Phonology
The present monograph introduces a model of Beats-and-Binding phonology (B&B phonology), embedded in the epistemological framework of Natural Linguistics. B&B phonology operates with units called beats (B's) and relations called bindings. The syllable is epiphenomenal in the B&B approach to phonology and thus at most is a consequence of the operation of the B&B preferences. Universal phonotactic preferences follow directly from the binding preferences and unanimously refer to the Optimal Sonority Distance Principle. In order to demonstrate the explanatory potential of B&B phonology, a large number of diversified internal, historical and external sources of data are surveyed. Among the extern...
