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Lifting Productivity In Singapore's Retail And Food Services Sectors: The Role Of Technology, Manpower And Marketing
Measuring productivity is often considered a difficult task for industries in the services sectors. This book offers a solution in the form of the 8M approach — Management, Manpower, Method, Money, Market, Make, Material and Message. This 8M framework is used to analyze the many facets of productivity and make pertinent solutions and suggestions to lift productivity in enterprises, especially those in the retail and food services sectors.This book consists of 10 chapters. Each chapter is an in-depth study of a specific measure, be it a technological system, a manpower strategy or a marketing program to improve the performance and productivity of small and medium enterprises (SMEs) in the retail and food services sectors in Singapore.Technology-driven solutions are the highlight of this book. Every study presented involves field work in terms of surveys, interviews or focus group discussions with stakeholders. The findings of the studies lead to policy recommendations and suggestions for improving the productivity performance of SMEs in the retail and food services sectors.
Competitiveness Of The Singapore Economy: A Strategic Perspective
This book provides an intensive review of the economic competitiveness of the Singapore economy and identifies the strategies which will allow the economy to retain its competitive advantage in an increasingly globalised economic environment in future years. It is a timely exercise in view of the fact that the international trading and investment climate has liberalised considerably, and the regional economies are achieving remarkable economic growth and development which begin to challenge Singapore's competitive edge as a regional transportation hub, international financial centre and a primary regional centre for technology and education.
Competitiveness of the Singapore Economy
This volume provides an intensive review of the economic competitiveness of Singapore's economy. It identifies and analyses the strategies which will allow the economy to retain its competitive advantage in the years ahead in an increasingly globalised economic environment, considerably liberalised international trading and investment climate, and with regional economies challenging the country's competitive edge as a regional transportation hub, international financial centre and a primary regional centre for technology and education. Dialogues and interviews with managers and CEOs of industries in the private and public sectors are also included.
Economic Impact of the Withdrawal of the GSP on Singapore
This study is part of an ESCAP/UNCTAD/UNDP regional project. The objectives for the Singapore case-study include identifying the products affected by the GSP withdrawal and assessing how Singapore can regain its competitiveness, which may involve the restructuring of such industries and, if need be, also relocation. First, the economic impact of the pre-graduation country scenario is analysed in terms of composition and structure of GSP exports, GSP export growth, and market shares. This covers overall GSP performance as well as GSP exports to the United States. This is followed by an analysis of the post-graduation country scenario, that is, the economic impact after the withdrawal of the U.S. GSP in 1989. The policy implications and options at both the government and business sector levels are assessed and the conclusions of the study, which may be useful to other target countries, are also provided.
Economic growth and development in Singapore
In this book Gavin Peebles and Peter Wilson offer an historical overview of the rapid growth and development of the Singapore economy, detailing the institutions and policies which have made this growth possible. They examine the current state of the economy and its future in terms of prospective growth and structural change.
Productivity In Singapore's Retail And Food Services Sectors: Contemporary Issues
The Retail and Food Services sectors play an important role in Singapore. They add to the vibrancy of the economy and contribute to the social well-being of Singaporeans. At the same time, they are often highlighted and scrutinised for their low productivity performance and high reliance on manpower. There is to date a lack of local literature that addresses the issues faced by the two sectors at the enterprise and worker levels.This timely book includes major topics in services productivity in the Singapore context, with emphasis on Retail and Food Services. Topics covered include the key productivity levers of the services sectors: holistic productivity measurement framework, effective ent...
