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Based on a wide body of field research, this Second Edition text explores the areas of knowledge that are most critical for fire service administrators. You'll get expert guidance on the practical aspects of budgeting, hiring human resource management, employee motivation, and business ethics. It's an excellent reference for both fire service officers and students.
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The purpose of this manual is to assist fire service leaders in examining the future, the role of the fire service in that future, and ways to "get there from here." It is designed to provide a fire chief, a public information officer, and other leaders in the fire service with guidance and tips on marketing a department and its services to the local customers: the citizens and organization served gy the department
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