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NASA, Pixar Animation Studios, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use. Today, more than ever, leaders need a new style of leadership. They are realizing that true transformation happens through meaningful relationships, and discovering that the key to sustainable connections that create possibility and potential is through communication. In Seeing People Through, we take a deep dive into The Process Communication Model (PCM), a behavioral communication model that teaches people how to assess, connect, motivate, and resolve conflict by understandi...
Make Conflict Your Partner for Positive Change! Clinical psychologist and transformative communication expert Dr. Nate Regier believes that the biggest energy crisis facing our world is the misuse of conflict. Most organizations are terrified of conflict, seeing it as a sign of trouble. But conflict isn’t the problem, says Regier. It’s all about how we use the energy. When people misuse conflict energy, it becomes drama: they struggle against themselves or each other to feel justified about their negative behavior. The cost to companies, teams, and relationships is staggering. The alternative, says Regier, is compassionate accountability: struggling with others through conflict. Discover the Compassion Cycle, an elegant model for balancing empathy, care, and transparency with boundaries, goals, and standards. Provocative, illuminating, and highly practical, this book helps us avoid the casualties of conflict through openness, resourcefulness, and persistence.
A guide to awakening the power of learning that lies within each of us, this accessible book offers deep, research-based insights into the ideal process of learning and guides you in identifying your dominant style. --
In this book there is something for everyone. The theorist will have ample opportunity to test his or her current knowledge against this model, to find answers to questions and to stimulate more thinking. The person who needs to see and understand the value of committing time to learn something new will not be disappointed. You will certainly find a rich source of material that will add value when applied in the workplace. The person who likes to play with theory, tossing it around, testing it on friends and even applying it at work, will like this book, as there will be stimulation enough to satisfy. Those who care about people and want to know how to further improve on the quality of their...
Most business leaders can take only so much pressure before their performance slides. Yet some CEOs deliver their greatest successes when times get toughest—when customers’ preferences are shifting away from a company’s products, when new regulations are shrinking profit margins, when political unrest is destroying supply lines. In Better Under Pressure, Justin Menkes reveals the common traits that make these leaders successful. Drawing on in-depth interviews with sixty CEOs from an array of industries and performance data from two hundred other leaders, Menkes shows that great executives strive relentlessly to maximize their own potential—as well as stoke their people’s innate thi...
How do misunderstandings begin, and how do we avoid them? What are our essential needs? Can one really change the course of things written? Is it possible to develop new behavioral skills as an adult? As a manager, parent, coach, friend, what can I improve in everyday relationships? These questions find answers in Process Communication Model®, both an amazing communication tool and powerful model to understand one’s personality and others better.
A compass for leaders lost in the paradoxical space between attention to people and attention to results-with Compassionate Accountability you don't have to choose! Sadly, compassion and accountability are too often in tension-leaders feel they have to pick one or the other. But solely prioritizing accountability can create toxic work environments that drive away good talent. On the other end of the spectrum, being too nice can compromise performance and productivity. Finding harmony between compassion and accountability is the ultimate catalyst for improved results and a thriving workplace. The solution is recognizing that compassion and accountability are not opposites. In fact, accountabi...
Drama is what happens when people struggle against themselves or others to feel justified about the things they do to gain negative attention, with or without awareness. Drama is an energy vampire, sucking the lifeblood out of everyone and everything around it. Drama strains relationships, sidelines teams, and causes companies to operate at a fraction of their capacity. Drama is amazingly predictable yet incredibly resistant to change. Why does drama happen, why do you allow it, and how can you change it? Beyond Drama answers these questions, providing a guide to understand how drama plays out in your life and how to transform it into compassionate accountability, professionally and personal...
The road to peace requires more than UN resolutions and toppling dictators and military might. It requires the development of institutions that will help move the world toward peace and to sustain it once war is abolished.Service Without Guns, by Donald J. Eberly and Reuven Gal with a guest chapter by Michael Sherraden, points the way to one such developing institution, generally referred to as National Youth Service (NYS).Service Without Guns examines the linkages between military service and NYS in the 20th Century, describes their common characteristics, notes the similarities in impact on those who serve, goes into some detail on the essential elements of NYS programs, and concludes that NYS can and should become at least as big and important in the 21st Century as military service was in the 20th.
Three experienced educators present this text which is based on the Process Communication Model (PCM), a communication tool which identifies six different personality types. The authors explain the six personality types; how to pinpoint a student's personality structure, motivational needs, strengths and challenges; and how to use an understanding of each student's personality type to find the most effective ways to reach individual students and to create a positive classroom environment. The text also discusses how to identify one's own personality type, and ways to provide one's personality needs in both professional and personal settings. Annotation copyrighted by Book News, Inc., Portland, OR