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"The book contains a practical approach and real actions that can transform the credibility and alignment of IT to the business." --Myron Hrycyk, CIO, NYK Logistics UK & Eire "A significant addition to the Enterprise Architect's bookshelf." --Rupert Brown, Principal Architect, Merrill Lynch Global Business Technology EMEA Many IT deployments fall short of delivering value to the businesses that pay for them. On top of this, the combined forces of rapid business change and technology innovation frequently outpace the ability of IT organisations to make sense of their implications. With business activity and IT now so intimately intertwined, organizations urgently need a framework which allows...
“Fifty years after the birth of corporate computing, IT today is still characterized by 50-70% project failure rates. Which is pretty scary when you come to think of it: either a goblin has cast a spell on a whole profession – or that profession is doing something fundamentally wrong”. IT Success! challenges the widespread assumption that an IT department is like a building contractor whose project managers, architects and engineers (all construction industry terms...) are supposed to deliver systems on schedule, within budget and to spec. Michael Gentle explains why this is not possible, and turns conventional wisdom on its head by showing that: you cannot define an IT project in term...
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BPM is essential to a company's survival in today's hyper-speed business environment. The goal of Digital Transformation is to help empower enterprises to compete at the highest level in any marketplace. This book provides compelling award-wining case studies contributed by those who have been through the full BPM experience. The case studies describe the processes involved to generate successful ROIs and competitive advantages. Digital transformation describes the changes associated with the application of digital technology in all aspects of human society. Digital transformation may be thought of as the third stage of embracing digital technologies: from digital competence to digital usage...
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Industry analysts are in the business of shaping the technological and economic future. They attempt to 'predict' what will become the next big thing; to spot new emerging trends and paradigms; to decide which hi-tech products will win out over others and to figure out which technology vendors can deliver on their promises. In just a few short years, they have developed a surprising degree of authority over technological innovation. Yet we know very little, if anything about them. This book seeks to explain how this was achieved and on what this authority rests. Who are the experts who increasingly command the attention of vendor and user communities? What is the nature of this new form of t...
A strategic guide to mastering service provider relationships Well-known business management consultant and Boston Globe columnist Mary Helen Gillespie helps business and IT managers navigate through the confusing technology-driven landscape of service providers. Offering insight into the points of view for both the service provider and client, Gillespie guides readers through available services, from Internet access and applications service providers, to wireless and networking services and IT management services. Readers will find business models, overviews of the enabling technologies, coverage of economic and management issues, and clear descriptions of service offerings within each provider type. Most importantly, decision makers will be able to choose the right service provider to meet their needs and develop strategic partnerships when outsourcing non-core business functions.
Service-Oriented Architecture (SOA) is a somewhat disappointing technology buzzword from the last decade, associated with expensive and heavyweight technology that does not provide as much of a return on investment as was hyped - or is it? Has the industry just failed to understand and exploit the power of SOA? Ganesh Prasad, an industry veteran with over a decade's worth of SOA experience at varied organisations, has discovered the secret to unlocking SOA's wasted potential. He aims to reignite SOA practice with a fresh, lightweight yet rigorous method based on the single most important element that underlies all types of system interactions - the notion of dependencies. "Dependency-Oriented Thinking" is the book that reveals these secrets for the first time. Volume 1 is aimed at business analysts, solution architects, designers and developers. It provides them with a formal method to develop agile, cost-effective and low-risk solutions to meet business requirements - the goals of SOA.
ICT Sustainability is about how to assess, and reduce, the carbon footprint and materials used with computers and telecommunications. These are the notes for an award winning on-line graduate course on strategies for reducing the environmental impact of computers and how to use the Internet to make business more energy efficient. These notes have been used for courses by the Australian Computer Society, Australian National University and Athabasca University (Canada). The book includes an extensive bibliography. Free open access course-ware is available on-line to accompany this text.
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