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Hospitality Marketing is a no-nonsense, practical book which has been revised and adapted for a wider market, including European and international examples. It shifts the major emphasis of hospitality marketing onto building a business from the inside by word-of-mouth rather than relying mostly on the endeavours of outside promotion. Hospitality marketers are encouraged to build a customer base by constantly improving the customer's experiences at the point of sale. Hospitality Marketing aims to help you direct your decisions concerning marketing strategies towards what happens to and for the customers.
Hospitality Marketing is a no-nonsense, practical book which has been revised and adapted for a wider market, including European and international examples. It shifts the major emphasis of hospitality marketing onto building a business from the inside by word-of-mouth rather than relying mostly on the endeavours of outside promotion. Hospitality marketers are encouraged to build a customer base by constantly improving the customer's experiences at the point of sale. Hospitality Marketing aims to help you direct your decisions concerning marketing strategies towards what happens to and for the customers.
"...excellent coverage...essential to worldwide bibliographic coverage."--AMERICAN REFERENCE BOOKS ANNUAL. This comprehensive reference provides current finding & ordering information on more than 75,000 in-print books published in or about Australia, or written by Australian authors, organized by title, author, & keyword. You'll also find brief profiles of more than 7,000 publishers & distributors whose titles are represented, as well as information on trade associations, local agents of overseas publishers, literary awards, & more. From D.W. Thorpe.
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Practical Skin Cancer Surgery, written by Dr Mileham Hayes, offers primary care physicians a comprehensive practical go-to guide to detail and teach Skin Cancer Surgery operations which can be done in a doctor's clinic under local anaesthetic. Perfect for: • Primary care physicians• Surgical traineesBenefits: • Surgery specific.• Clearly structured step-by-step instructions.• The book is divided into 8 sections covering all the requirements of the College examinations.• Evidence based diagnosis treatment and surgery. Progressing from equipment and set up, anatomy, basic, straight-line excisions to more complex flaps, Practical Skin Cancer Surgery outlines step-by-step, methodical instruction to proficiently excise skin cancer in a clinic, under local anaesthetic. • Clinical photo sequences• Stepped approach to procedures• Warning boxes• Hints and Tips• Notes