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Electronic Customer Relationship Management
  • Language: en
  • Pages: 225

Electronic Customer Relationship Management

  • Type: Book
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  • Published: 2015-05-15
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  • Publisher: Routledge

This work offers a state-of-the art survey of information systems research on electronic customer relationship management (eCRM). It provides important new frameworks derived from current cases and applications in this emerging field. Each chapter takes a collaborative approach to eCRM that goes beyond the analytical and operational perspectives most often taken by researchers in the field. Chapters also stress integration with other enterprise information systems. The book is organized in four parts: Part I presents an overview of the role of CRM and eCRM in marketing and supply chain management; Part II focuses on the organizational success factors behind eCRM implementation; Part III presents cases of eCRM performance enhancement; and Part IV addresses eCRM issues in business-to-consumer commerce.

Securities Industry Yearbook
  • Language: en
  • Pages: 616

Securities Industry Yearbook

  • Type: Book
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  • Published: 1984
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  • Publisher: Unknown

None

The New York City Directory, for ...
  • Language: en
  • Pages: 698

The New York City Directory, for ...

  • Type: Book
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  • Published: 1850
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  • Publisher: Unknown

None

The New York City Directory
  • Language: en
  • Pages: 446

The New York City Directory

  • Type: Book
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  • Published: 1844
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  • Publisher: Unknown

None

Doggett's New York City Directory
  • Language: en
  • Pages: 458

Doggett's New York City Directory

  • Type: Book
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  • Published: 1843
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  • Publisher: Unknown

None

Register of the Commissioned and Warrant Officers of the United States Coast Guard Reserve in the Order of Precedence
  • Language: en
  • Pages: 746
Doggett's New-York City Directory, for ...
  • Language: en
  • Pages: 508

Doggett's New-York City Directory, for ...

  • Type: Book
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  • Published: 1845
  • -
  • Publisher: Unknown

None

29th Infantry Division
  • Language: en
  • Pages: 138

29th Infantry Division

Covers the colonial origins of the three infantry regiments that comprise the Blue and Gray Division,"" the establishment of the Division in 1917, and its current status as a light infantry division in the Maryland National Guard. Contains an emphasis on the history of the 29th Infantry Division in WWII. Map displaying activity of 29th Division from June 6, 1944 through January 1, 1945 on endsheets. Hundreds of photos. Indexed""

Trow's New York City Directory
  • Language: en
  • Pages: 1100

Trow's New York City Directory

  • Type: Book
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  • Published: 1856
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  • Publisher: Unknown

None

Register of Commissioned and Warrant Officers of the United States Naval Reserve
  • Language: en
  • Pages: 1328

Register of Commissioned and Warrant Officers of the United States Naval Reserve

  • Type: Book
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  • Published: Unknown
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  • Publisher: Unknown

None