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The Delta Model
Strategy is the most central issue in management. It has to do with defining the purpose of an organization, understanding the market in which it operates and the capabilities the firm possesses, and putting together a winning plan. There are many influential frameworks to help managers undertake a systematic reflection on this issue. The most dominant approaches are Michael Porter’s "Competitive Strategy" and the "Resource-Based View of the Firm," popularized by Gary Hamel and C.K. Prahalad. Arnoldo Hax argues there are fundamental drawbacks in the underlying hypotheses of these approaches in that they define strategy as a way to achieve sustainable competitive advantage. This line of thi...
Corporate Strategic Planning
An epic spanning more than half a century of Taiwan's history, this breathtaking historical novel traces the fortunes of the Pengs, a family of Hakka Chinese settlers, across three generations from the 1890s, just before Taiwan was ceded to Japan as a result of the Sino-Japanese war, through World War II. Li Qiao brilliantly re-creates the dramatic world of these pioneers -- and the colonization of Taiwan itself -- exploring their relationships with the aboriginal peoples of Taiwan and their struggle to establish their own ethnic and political identities. This carefully researched work of fiction draws upon Li's own experiences and family history, as well as oral and written histories of the...
Delineating Leadership
‘Delineating Leadership’ provides an invaluable reference point for senior executives or those striving towards a successful cross-border career, to understand how cultural differences impact upon leadership styles and practices. Each semester, we publish a report on our quantitative survey-based global study, alongside our review of extant in-country leadership literature, preferably written by local scholars and professionals in their native language. Moreover, we attempt to empirically validate these findings by conducting expert interviews with native specialists. This new issue of our ongoing leadership series presents country-specific analyses of culturally endorsed leadership prac...
Beyond the Hype
This is a reprint of a previously published work. It deals with good mangement based on action and the judgment of the individual manager on deciding appropriate action.
Visionary Strategic Leadership
The book represents a dramatic step forward in discussing the principles, processes, and practices of visionary strategic leadership. While most of the existing literature covers the subject from organizational and management perspectives, the book focuses on a holistic view of the corporation and all of the supporting entities and customers and stakeholders. The book addresses new theories, methods and practices that are in line with 21st century dynamics. The book is on the cutting edge of thought and practice. It discusses constructs based on the integration of the social, economic, ethical, technological and environmental considerations. Examples are taken from numerous industries in the U.S., Europe, Pacific Rim and South America. The book portrays the global phenomenon. The discussions are based on real world needs and expectations. There is a huge audience of executives, professionals and practitioners who need to understand the opportunities and challenges of today and in the future. There are scholars, professors and business leaders who will view these perspectives as real world approaches being practiced by global corporations today.
The Banker's Handbook on Credit Risk
The Banker's Handbook on Credit Risk shows you how to comply with Basel II regulations on credit risk step by step, building on the basics in credit risk up to advanced credit risk methodologies. This advanced credit/risk management book takes a "new tools" approach to Basel II implementation. The hands-on applications covered in this book are vast, including areas of Basel II banking risk requirements (credit risk, credit spreads, default risk, value at risk, market risk, and so forth) and financial analysis (exotic options and valuation), to risk analysis (stochastic forecasting, risk-based Monte Carlo simulation, portfolio optimization) and real options analysis (strategic options and dec...
Decision
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An Executive Perspective on Workforce Planning
Workforce planning is an activity intended to ensure that investment in human capital results in the timely capability to effectively carry out an organization's strategic intent. This report examines how corporate executives can provide guidance from the top of the organization to the business units that actually carry out the organization's activities so that the strategic is successfully realized.
MegaChange
In the last decade, organisations have spent enormous amounts of money on attempts to improve productivity, yet most of these changes are not successful. The reason, explains William Joyce, is that traditional methods for designing and changing organisations have been based on an assumption of human limitations, a premise that buries creativity in bureaucracy and useless systems and procedures, and denies employees' needs for satisfying work. MEGACHANGE prescribes a very different journey, from a new starting point defined by a person's strengths. Joyce's 'New Logic for Change' is composed of four critical steps: Empowering the Workforce, Engaging Systems, Reforming Structures, and Redirecting Strategy. Developed while the author was guiding large-scale change at Nabisco and Citibank, the Megachange system creates an organisational culture that emphasises not just human values, but is based on the importance of meaningful work both for the individual employee and for the organisation as a whole, and not just the bottom line.
Delivering Quality Service
Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors, but first you must determine what you can promise. Building on seven years of research on service quality, they construct a model that, by balancing a customer's perceptions of the value of a particular service with the customer's need for that service, provides brilliant theoretical insight into customer expectations and service delivery. For example, Florida Power & Light has developed a sophisticated, computer-based lightening tracking system ...
