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Advanced Case Management
This overview of issues pertinent to case management in the social services illustrates the diversity of innovative approaches which have been developed. These include: new forms of outreach and assessment; alternative methods for engaging family members and natural supports; and strategies attuned to the needs of culturally diverse constituencies. The degree to which existing services are available to meet clients' needs, and variations in service philosophies and resources are among the issues discussed. Examples from many practice settings illustrate the adaptability of case management.
Social Casework
None
Cumulative Book Index
A world list of books in the English language.
Effective Meetings
Lauded for its accessible format and humorous writing style, Effective Meetings: Improving Group Decision Making by John E. Tropman, offers practical strategies for running effective meetings by highlighting the processes involved in decision making and the ways individuals contribute to making better quality decisions as a group. The Third Edition of this brief text begins with guidelines for effective decision making, then covers topics that include member recruitment, meeting preparation, agenda building, and the positions and roles required for effective meeting outcomes. Subsequent chapters deal with electronic meeting formats, the chair and participants, and the various types of meeting groups such as boards, advisory groups, and staff groups. Author John E. Tropman teaches at the University of Michigan in the School of Social Work, the Stephen M. Ross School of Business, and the Executive Education Programs. Dr. Tropman also works with for-profit, nonprofit, and government entities in a consultative capacity.
American Book Publishing Record Cumulative 1993
Cited in BCL3, Sheehy, and Walford . Compiled from the 12 monthly issues of the ABPR, this edition of the annual cumulation lists by Dewey sequence some 41,700 titles for books published or distributed in the US. Entry information is derived from MARC II tapes and books submitted to R.R. Bowker, an
Practice of Case Management
The Practice of Case Management in the Human Services offers a succinct yet comprehensive guide to carrying out a case manager's responsibilities. The author explores assessment of the service needs of the client, facilitating the client's contact with the appropriate institutions and services, monitoring the quality of services provided to the client, and taking action when the client's needs are not met. He also considers the therapeutic role required when needs are not met because the problems are indigenous to the client. Providing an integrated look at practice technologies applicable to a variety of practice areas, the volume is appropriate for both preservice and inservice education in the field of human servi
Total Quality Management in Human Service Organizations
Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for problems that exist in human services organizations today. After a brief history of TQM, the author discusses the philosophy of management, quality as an organizational goal, the challenges of determining an organization′s customers, and collecting and using customer quality data. He also describes how to achieve quality improvement through teamwork and shows how to use brainstorming, cause and effect diagrams, check sheets, and pareto analysis. Among the other topics examined are contractor involvement, training top management perso...
Understand Social Agency
This revised and expanded Second Edition of the widely read Understanding Your Social Agency offers students and practitioners a simple yet comprehensive introduction to organizational theory and its meaning for social agencies. Each of the first ten chapters is devoted to a particular perspective for understanding the agency. The final chapter considers using each of the ten perspectives independently, or in tandem, to solve problems within or on behalf of the agency. It will be a useful guide to solving problems of an organizational nature within an agency.
