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The Handbook of Public Sector Communication
A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Pub...
The Third Sector
The Third Sector is of increasing economic and political interest but has been relatively ignored by Critical Management Studies. This book presents international research from a variety of critical perspectives. Each chapter is followed by a 1,000 word Commentary from a fellow contributor.
Right Sourcing
Right Sourcing - Enabling Collaboration puts forward the proposal that the modern enterprise must fundamentally rethink its 'sourcing equation' to become or remain viable. By presenting perspectives on sourcing from 21 different contributors, the editors hope to enable and inspire readers to make better-informed decisions. "Sourcing is a business theme which gets more and more attention. But making the right decisions is not easy. Sourcing is a wicked problem. This book provides valuable insights and concepts that will help to improve decisions with regard to sourcing. I would recommend this book to anyone who wants to achieve right sourcing." Martin van den Berg Enterprise Architect, Co-Fou...
The European Mayor
With this book we aim at describing and analysing the selection, daily life, networks and values of local top political leaders in seventeen European countries. The empirical nourishment to the investigation into town halls across Europe is a survey conducted in 2003 with mayors and corresponding top local political leaders. The data covering responses from 2700 leaders is a unique and rich material allowing descriptions and analyses pursuing a number of lines of inquiry.
Elderly Care in Transition
In Scandinavia, work in elderly care is a principal occupation and constitutes an important part of professional care work. Over the last decade, this sector has become a test piece for New Public Management (NPM). It is the area where NPM-inspired rationales and methodologies have been applied to the greatest extent. This book explores the challenges and future possibilities in elderly care from a working life perspective. Researchers from three Scandinavian countries present new studies of the daily work in elderly care, the change of tasks and services, and the reconstruction of a semi-profession. The specific translation of NPM into the Scandinavian context is examined, and how this affe...
Contracting for Public Services
Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation. These include: policy for contracting strategic purchasing understanding markets communicating the contracting decision designing and drafting the contract the role of the consumer the regulation of service provision Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model', and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.
Contracts, Performance Measurements, and Accountability in the Public Sector
This book addresses issues to do with public accountability, audit and performance measurement that are both highly topical and of crucial importance to the theory and practice of public administration in an era of contractualized public management. The literature on public sector contracting - covering both 'hard' agreements (ones that are legally enforceable) and 'soft' agreements (enforced by negotiation and mutual trust) - has been growing for some time and the present book adds a primarily European perspective on contracting, performance-based management and accountability. One important aspect of this study is its recognition that those responsible for monitoring public services, and h...
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