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Chapter 5: Customers, Products, Services . . . . . . . . . . . . . 129 Close Customer Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Customer Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Dependence on the Customer and Risk Aspects . . . . . . . . . . . . . . . . . 135 Achieving Closeness to Customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Product and Service Spectrum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Chapter 6: Innovation . . . . . . . . . . . . . . . . . . ....
Is there a chance that public or private research and development institutions can improve the efficiency of the R&D process? This book gives a positive answer by designing an integrated concept of the science technology cycle and the innovation system of each technology. The position of a new technology in the sciencetechnology cycle is identified by several indicators from patent analysis, citations and market information data. The innovation system supports the search for a comprehensive understanding of all important stakeholders of an innovation, possible obstacles and related policies. The application of the methodology leads to convincing results: the hype of the PEM fuel cell activities could have been identified at the end of the 1990s as the phase of euphoria, but not as a situation close to market entry in the car or boiler markets.
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In its 114th year, Billboard remains the world's premier weekly music publication and a diverse digital, events, brand, content and data licensing platform. Billboard publishes the most trusted charts and offers unrivaled reporting about the latest music, video, gaming, media, digital and mobile entertainment issues and trends.
This book highlights the economic relevance of the so-called low-tech industries and firms. Non R&D intensive firms continue to be the economic backbone of several developed industrial countries. They form the core of National Innovation Systems and contribute significantly to growth and employment. However, due to their lack of R&D activity, they are easily overlooked in the general innovation debate. This book provides latest empirical findings on the current economic relevance and specific innovation strategies and management of non-R&D intensive firms in Germany. It discusses their future role in a knowledge driven economy as well as possible implications for innovation and technology policy. An outcome of several years of dedicated research conducted at the Fraunhofer Institute for Systems and Innovation Research (ISI), this book will prove of immense value to researchers and policy makers dealing with innovation and knowledge strategy.
"Reprinted after revision and correction from the 'Weekly Mercury,'" Mar. 1881-May 1884.