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The Leadership Secrets of Colin Powell
One of Booklist's Top 10 Business Books of 2002 and a BusinessWeek, New York Times, Wall Street Journal, and USA Today business bestseller "Management professor Oren Harari adopts Colin Powell's rise into the upper ranks of American power as a model for decision makers in the private sector. Harari hails Powell's character as the essence of a host of supple executive virtues, from defining and defending rational objectives to playing the provocateur against outdated modes of boardroom thinking."--The Washington Post "Powell appears to be a natural born leader with an intuitive sense of strategy for advancement in war and politics. For those of us who are not so lucky to have such diplomacy inherently, Harari's book can teach us how to lead effectively following Powell's example."--USA Today "This is a 'battle-tested' leadership book and although the author has shown how to apply these principles in the corporate venue, you don't have to be a CEO to benefit from the words and wisdom of Colin Powell."--Booklist
Break from the Pack
Avoid the 10 common mistakes that keep you mired in " commodity hell " ... and go where your competitors can't follow! - From the 180,000-copy bestselling author of The Leadership Secrets of Colin Powell. - Shows how to overcome the biggest business problem today - commoditization due to competitors' lightning-speed copies of expensive, time-consuming innovations. - Shows how any industry can take radical innovation underground, and execute with relentless discipline to break free from the pack.
The Powell Principles
The Powell Principles details the decision-making habits, success strategies, and leadership philosophies of Secretary of State Colin Powell. Filled with insights that are as refreshingly honest as they are grittily real, this concise, no-nonsense book reveals the keys to Powell's unprecedented success, keys that include: Walk the talk Be a dis-organizer Let change lead growth Be prepared to piss people off Check your ego at the door Push the envelope Let situation dictate strategy Challenge the pros Trust those in the trenches Prepare to be lonely Colin Powell rose from the hardscrabble streets of the Bronx to become the man Newsweek calls "...the most respected figure in American public life." Let The Powell Principles introduce you to the principles that drove him to the top and provide you with a blueprint for inspiring anyone--including yourself--to achieve extraordinary levels of professional success.
A Complaint Is a Gift
A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and improved second edition guides you through responding to complaints, taking advantage of when complaints become personal, and how you, too, can complain constructively and effectively. The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—in fact, they're your best bargain in market research. Customer complaints can give businesses a wake-up call when they're not achieving their fundamental purpose: meeting customer needs. Complaints...
The Leadership Secrets of Colin Powell
Short, snappy, and packed with Powell's depth and spirit, it will help people inspire anyone including themselve to extraordinary performance
Jumping the Curve
Foreword by Tom Peters Internationally known management consultants Nicholas Imparato and Oren Harari connect the big picture of our changing civilizations with the specific practical actions that managers have to take to produce results today. All organizations are faced with the same challenge: the need to jump the curve to make significant, discontinuous leaps in their thinking, whether about product, technology, or management style. The alternative to follow current practices all the way to their inevitable decline is unacceptable. The authors show us that it is also unnecessary. Drawing on numerous personal interviews with innovative leaders around the world, as well as research and fir...
Beep! Beep!
Outperform, outsmart, and outrun your competition with this comprehensive and fun management handbook starring Wile E. Coyote and Road Runner! Concerned about the changing business climate? Learn how to adapt with this easy-to-understand manual, where the cartoon characters of Wile E. Coyote and Road Runner act as metaphors for business managers seeking marketplace victories.
Management Communication
Students require excellent communication skills in their business and academic lives. Management Communication is a step-by-step guide for learning specific techniques to help them improve those skills and achieving clarity and brevity in business writing. The authors follow a four-part approach to communication instruction: explain it, try it, evaluate it, perfect it. They provide graduate and undergraduate students, managers, and managers-in-training with the tools they need to become masterful communicators. The new 3rd Edition has a greater focus on “strategy through skill” and provides more opportunities for applying skills and insights to a broad range of fields for success in future careers in accounting, finance, marketing, management, information systems, telecommunications, and HR.
Say What You Mean
Find your voice, speak your truth, listen deeply—a guide to having more meaningful and mindful conversations through nonviolent communication We spend so much of our lives talking to each other, but how much are we simply running on automatic—relying on old habits and hoping for the best? Are we able to truly hear others and speak our mind in a clear and kind way, without needing to get defensive or go on the attack? In this groundbreaking synthesis of mindfulness, somatics, and Nonviolent Communication, Oren Jay Sofer offers simple yet powerful practices to develop healthy, effective, and satisfying ways of communicating. The techniques in Say What You Mean will help you to: • Feel co...
