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This volume provides an in-depth consideration of destructive communication in organizations -- including workplace bullying, racism, stress, and harassment. It brings together communication scholars from theoretical and applied perspectives to assess current understandings, explore ways to integrate theory and practice, identify areas for change, and outline a research agenda for the coming decade. Each chapter examines a specific aspect of destructive organizational communication, reviews existing theory and research about that communicative form or ideology, suggests fruitful possibilities for application, and suggests key areas for further study. As such, the book opens a dialogue among ...
This book translates a decade of research about adult bullying at work. It can help targets understand and feel better about their situations as they come to see that bullying is never their fault. They will discover they are not alone: Sadly, many others also suffer at the hands of aggressors at work. Contents include studies on prevalence of bullying in the US, how targets fight back, how to repair the trauma and stigma of being targeted, and many other topics. The book is an outstanding resource to read before and use as evidence during grievances, complaints, or concerns with upper-management and HR professionals because the contents are based on peer-reviewed scientific research. -- From publisher s description.
Stretching Boundaries: Cases in Organizational and Managerial Communication focuses on non-traditional organizations in a variety of contexts. Because cases range from small family-owned entrepreneurships and cybervetting to provincial egovernment democratic movements in China, this supplemental text enables a reexamination of the boundaries of traditional organizational contexts. Cases delve into organizing structures, relationships, and visions for global not-for-profits, hybrid, creative industry, and entrepreneurial organizations. This book stands to benefit instructors and students in at least four ways. First, it provides instructors with an application-based teaching tool to help spark discussion. Second, students will find the case studies interesting and applicable to their future work lives, especially undergraduates who will soon be in the work force. Additionally, cases help students grasp course materials that may be otherwise challenging. Finally, for graduate students, the book encourages reflection on important topics for future research.
The frequency and severity of personal harrassment is a problem that is only just beginning to be uncovered. In Adult Bullying, psychologist Peter Randall uses the voices of both bullies and victims to reveal the misery that many adults endure. He describes the processes that turn child bullies into adult bullies, often aware of their behaviour but unable to stop it. The workplace and the neighbourhood replace the playground, but the tactics and patterns of reward remain the same. The adult victim has little or no more power than the child counterpart, often changing jobs to escape the attentions of the bully. Similarly, managers like teachers, often fail to tackle the complaints of the victim with the seriousness the problem deserves, preferring to believe that the fuss is unwarranted. Adult Bullying will be welcomed by managers, counsellors, social workers and anyone who has experienced personal harrassment. Effective ways to deal with bullying in the community and the workplace are discussed, with particular attention given to the implications for managers and employees.
When it comes to bullying, there is a vast amount of information written on this topic. Unfortunately most of the research and advice has been written with regards to bullying amongst children, within the school playground, etc. Unfortunately many bullies don't grow out of this mind-set and as such, end up as adult bullies and unfortunately, there is not much advice on how to deal with an adult bully! In Beat The Bully, you will learn what exactly a bully is and discover a simple test to see whether you are being bullied or not. Yet most importantly, you will discover the techniques that you can put in place to stop the bullying once and for all, no matter what type of bully is targeting you. Even if you don't believe that you are being targeted by a bully, the tools in this book will provide you with the resources so that if you ever are, you will not be powerless.
Bullying in the workplace is a phenomenon that has recently intrigued researchers studying management and organizational issues, leading to such questions as why it occurs and what causes such harassment. This volume written by experts in a wide range of fields including Industrial and Organizational psychology, Counseling, Management, Law, Education and Health presents research on relational and social aggression issues which can result in lost productivity , employee turnover and costly lawsuits. Understanding this phenomenon is important to managers and employee morale.
Mobbing: Causes, Consequences, and Solutions addresses the devastating impact that mobbing has on victims, their families, and the organizations in which it occurs. The book provides a fascinating analysis of how organizations can foster mobbing, and what can be done to help mobbing victims and their organizations to heal.
This volume provides an in-depth consideration of destructive communication in organizations -- including workplace bullying, racism, stress, and harassment. It brings together communication scholars from theoretical and applied perspectives to assess current understandings, explore ways to integrate theory and practice, identify areas for change, and outline a research agenda for the coming decade. Each chapter examines a specific aspect of destructive organizational communication, reviews existing theory and research about that communicative form or ideology, suggests fruitful possibilities for application, and suggests key areas for further study. As such, the book opens a dialogue among ...
Dysfunction in the workplace, like a bully culture, affects women and men differently. This book represents a broad spectrum of disciplines including law, management, communications, human resource management and industrial/organizational psychology and offers integrative, cross-disciplinary inquiries into the many roles gender plays in organizational dysfunction. The authors provoke new questions and new streams of research, with the ultimate goal of contributing to healthier workplaces for men and women alike. This book looks at counterproductive work behavior including aggression, bullying, incivility, sexual harassment, sexual orientation harassment and absenteeism, and the effects of jo...
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools. Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.