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The Usability Business
As a follow-up to the successful Politics of Usability, this book deals with the ways in which HCI experts apply their knowledge within the pressured environment of the modern organisation. Quite apart from the need to provide a good usability service with little time or money, most HCI practitioners also have to deal with the day-to-day concerns of funding, budgets, project and people management, teamwork, communication and the promotion of HCI ideas. How to achieve this and still find new ways to make modern technology more usable is the central message of this book. The text offers a unique perspective on usability by concentrating on real situations and focuses on practical, workable approaches to professional duties rather than complicated systems of rules.
Coping with IS/IT Risk Management
Successful and experienced IT solutions providers talk about their actual practical experiences in IT risk management. Tony Moynihan has asked successful IS/IT project managers to compare and contrast their recent projects in terms of the various important and different factors they had to deal with in each project. The issues and concerns explored in the text include: how to handle unrealistic client expectations; deciding on the 'ownership' of a project; and setting targets that work in practice! The result is a very well-written, interesting book, which will be enormously helpful to any professional who needs to cope with the many and varied problems which can be encountered in IS/IT risk management.
The Politics of Usability
Usability engineering makes computer systems easier to use and more relevant to business needs. Although much research has been done into methods and techniques for usability engineering, there is little available on how to put this into practice in a commercial environment. This book, written by usability professionals from a variety of non-IT organizations, take readers through the process of starting and running a Usability Group, alerting readers to potential political problems, implementation difficulties and possible solutions.
Cyborgs@Cyberspace?
Arguing that humans have always been technological as well as cultural beings, David Hakken calls for a fundamental rethinking of the traditional separation of anthropology and technical studies. Drawing on three decades of research on contemporary technological societies, this book outlines a fresh way of thinking about technology and offers an ethical and political response to the challenge of truly living as "cyborgs" in the age of cyberspace.
Managing Software Quality
Managing Software Quality discusses the methods involved in the integration of process, document and code indicators when constructing an evolving picture of quality. Throughout the book the authors describe experiences gained in a four-year on-site validation of the framework, making this book particularly useful for project or program managers, software managers and software engineers. In particular they provide guidance to those in software development and software support who are interested in establishing a measurement programme that includes software quality prediction and assessment. The authors share numerous valuable lessons learned during the research and applications of software quality management.
Practical Software Reuse
Software reuse promises high value to businesses that develop software, opening the door to radical improvements in productivity, cost, and time to market. This book is for those who are wondering whether they should adopt reuse and how, and also for those who have already started to adopt it but are wondering where they may be going wrong and how they could do better. It emphasizes the practical issues that influence success or failure in reuse; and offers a concise and balanced coverage of the essentials.
Conference Record
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Multimodal Intelligent Information Presentation
Intelligent Multimodal Information Presentation relates to the ability of a computer system to automatically produce interactive information presentations, taking into account the specifics about the user, such as needs, interests and knowledge, and engaging in a collaborative interaction that helps the retrieval of relevant information and its understanding on the part of the user. The volume includes descriptions of some of the most representative recent works on Intelligent Information Presentation and a view of the challenges ahead.
