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Poor People and Library Services
In 1996, nearly 40 million United States citizens were reported to be living in poverty. This enormous number set in conjunction with the rapid growth in demand for more information technology presents librarians with a wrenching dilemma: how to maintain a modern facility while increasing services to the economically disadvantaged. Karen Venturella has gathered a diverse group of librarians and facilitators--including Khafre Abif, head of Children's Services for the Mount Vernon Public Library in New York; Wizard Marks, who directs the Chicago Lake Security Center in its mission to improve the area; Lillian Marrero, who has concentrated on providing services to the Spanish speaking populatio...
Tulsa City-County Library 1992-2001: A Legacy of Innovation, Integration, Inspiration
This book chronicles the last thirty years of the Tulsa City-County Library—its triumphs, its challenges, its invaluable service to its communities, and its strong connection to the people. You'll find stories of heroism, of compassion, and of courage, illustrating not only the dedication that TCCL's people have to their work and to those who rely upon them, but also how the library system continually celebrates the diversity of its customers, supports intellectual and artistic freedom, serves as a bulwark against suppression and censorship, and deeply enriches the intellectual life of all the communities it serves.
Administration of the Public Library
Now available in paperback! The Administrative of the Public Library is a comprehensive approach to contemporary public library concerns. It combines theory and practical advice as it addresses in a simple, logical, clear, and jargon-free fashion public library policies, procedures, resources, and human relations. Based on the premise that library administration entails not only familiarity with management principles, but intimate knowledge of the products and processes for which it is responsible, the book covers input functions-collection development, technology, technical services; public services-outreach information, circulation, youth, readers; as well as important traditional management topics-staff, directors, finance, buildings, and public relations. All of these are developed within a system, political, historical, and social context. The text uses as its model Guy R. Lyle's Administration of the College Library and is designed for students and practicing librarians alike.
Evaluating the Twenty-First Century Library
Explore the ARL’s initiatives for identifying, formulating, and testing new criteria for evaluating academic libraries in the digital age! The proliferation of electronic information resources in the past decade has changed the ways in which research libraries evaluate their service and holdings. This collection of articles (thirteen of which previously appeared in ARL’s bimonthly newsletter/report on research issues and actions) examines new measures for library evaluation that are being developed by the Association of Research Libraries. It presents an overview of how the Association of Research Libraries’ “new measures” initiative developed, plus insightful reports on the detail...
It Comes with the Territory
The mission of libraries is to meet the information needs of the people they serve--but daily, sticky situations arise that make this tough to do. Reports of peepers, use of the library by the homeless for sleeping, inappropriate Internet use by patrons; encounters with offensive personal hygiene, skateboarding in the stacks, the threat of violence, one's role as a babysitter for latchkey children, censorious complaints: Is there an upswing or are librarians just more sensitized? How do libraries meet these demands? From the perspective of a working director, this thoroughly updated and revised edition is a commonsense guide to setting fair and appropriate behavior rules and training staff in how to implement them evenhandedly and with reasonably good humor. Issues surrounding street people, the mentally ill, and substance abusers, sexual deviancy and parental child abuse in the library; community censorship; confidentiality of library records; general security; and unaccompanied children, including protecting them and seeing to their emergency medical needs, are among the topics. Emphasis is placed on staff training and writing effective manuals.
Integration in the Library Organization
Bring technical and public services together to create a more user-friendly library!Written for public and technical services librarians, this vital book examines the changes in the profession that have contributed to the integration of the two services. It explores the responsibilities of public and technical services, the effect of dualism on libraries and the profession, and management concerns in this overlapping environment. With case studies and insightful predictions for the future, Integration in the Library Organization discusses the changes in the profession that have contributed to the integration of the two services. This book fills a gap in the available information about team m...
