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Connecting with Clients
CLIENT RELATIONSHIPS Finding some clients difficult to understand? Confused when they say one thing but mean another? Need better, more useful feedback? Sometimes feel on the back-foot? Have trouble managing client expectations? Wonder why they seem impossible to please? Concerned about being blind-sided by unexpected client loss? THIS BOOK IS YOUR LIFELINE Connecting with Clients contains new ideas derived from the world’s leading relationship experts Insights from over 500,000 pieces of client feedback worldwide With tips and guidance from an adman, organisational change agent, couples’ counsellor and co-founder of The Client Relationship Consultancy Dip into short chapters and discover a valuable insight on every page REJUVENATE YOUR CLIENT RELATIONSHIPS With the help of this book, you will be able to: Evaluate your client relationships and diagnose issues Recognise your part in a problem Obtain useful and clear feedback Understand, relate to and communicate with your clients Manage yourself and your team members Get the best from your clients so that they get the best from you CONNECTING WITH CLIENTS WILL SAVE YOU TIME, EFFORT AND MONEY AND MAKE LIFE MORE ENJOYABLE.
An Orphan in History
$a You are about to embark on a wondrous voyage through time and culture. The journey carries you from the privileged world of Park Avenue to nineteenth-century Lithuania, turn-of-the-century Chicago, a contemporary Israeli kibbutz, and the timeless world of New York City's Lower East Side. Journey's end occurs in the Jewish year 5743 on Manhattan's Upper West Side, just crosstown and a lifetime away from where Paul Cowan's complicated, halting trip toward faith begins. Paul Cowan grows up unaware that he is a descendant of rabbis. In one generation five thousand years of religion and culture have been lost. Like millions of immigrant families, Lou and Polly Cowan pay for the prosperity with their pasts. When they die in a tragic fire, Paul begins a search for that part of his parents that had perished in America. The quest for an ancestral legacy by the American, Paul Cowan, becomes a rite of passage for the Jew who emerges Saul Cohen. Relatives like Jacob Cohen, the used cement bag dealer, and Modie Spiegel, Sr., the mail order magnate, come to life in the author's warm and touching recreation of an odyssey through immigrant America. - Jacket flap.
The Combing of History
How is historical knowledge produced? And how do silence and forgetting figure in the knowledge we call history? Taking us through time and across the globe, David William Cohen's exploration of these questions exposes the circumstantial nature of history. His investigation uncovers the conventions and paradigms that govern historical knowledge and historical texts and reveals the economic, social, and political forces at play in the production of history. Drawing from a wide range of examples, including African legal proceedings, German and American museum exhibits, Native American commemorations, public and academic debates, and scholarly research, David William Cohen explores the "walls and passageways" between academic and non-academic productions of history.
Mixed Blessings
None
I Am Jewish
Being Jewish. What does it mean—today—and for the future? Listen in as Jews of all backgrounds reflect, argue, and imagine. When Wall Street Journal reporter Daniel Pearl was brutally murdered in Pakistan, many Jews were particularly touched by his last words affirming his Jewish identity. Many were moved to reflect on or analyze their feelings toward their lives as Jews. The saying "two Jews, three opinions" well reflects the Jewish community's broad range of views on any topic. I Am Jewish captures this richness of interpretation and inspires Jewish people of all backgrounds to reflect upon and take pride in their identity. Contributions, ranging from major essays to a paragraph or a s...
Scottish Military Disasters
A compilation of Scotland's failures on the battlefields of the world from Mons Graupius to Korea.
Writing Our Lives
Twenty-eight selections from the writings of some of the best-known American-Jewish novelists, dramatists, critics, and historians span the social and cultural history of American Jews in the twentieth century. Often joyous, occasionally tragic, they provide a fascinating record—from immigration to assimilation, from life in the ghetto to the current movement by many to recapture their Jewish identity. At once personal and historical, the selections are poignant and moving testimonies to the perseverance of the American-Jewish people.
The Tribes of America
This volume is an empathetic work based on seven years of reporting from the front lines of the culture wars that continue to divide America. The author sets out to "to cross the sound barrier of dogma and test [his] beliefs against the realities of American life" by investigating what he called the "professional, religious, ethnic, and racial tribes?the Tribes of America." From reporting on a vicious battle over school textbooks in West Virginia, the school busing crisis in Boston, and the miners' strike in Harlan County, Kentucky, to the fight over low-income housing in Forest Hills, Queens, and the 1972 conspiracy trial of Eqbal Ahmad, Father Philip Berrigan, and others, the author journeys deep into misunderstood communities across the nation to depict American struggles, prejudices, and hopes.
Between History and Histories
This collection of case studies from around the world uses a new approach in historical anthropology, one that focuses on heterogeneity within cultures rather than coherence to explain how we commemorate certain events, while silencing others.
A Torah is Written
Describes the training, the materials, and the tools of Jewish scribes and the process used to transcribe handwritten Torah scrolls, as shown in the work of Rabbi Yehuda Clapman.
