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Color Mixing Recipes for Portraits
Learn to mix virtually any skin tone in oil, acrylic, and watercolor paints with the recipes and acrylic mixing grid in Color Mixing Recipes for Portraits Oil - Acrylic - Watercolor.
Site Reliability Engineering
In this collection of essays and articles, key members of Google's Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world.
Birds of Maine
A comprehensive and beautifully illustrated overview to the birds of Maine The first comprehensive overview of Maine’s incredibly rich birdlife in more than seven decades, Birds of Maine is a detailed account of all 464 species recorded in the Pine Tree State. It is also a thoroughly researched, accessible portrait of a region undergoing rapid changes, with southern birds pushing north, northern birds expanding south, and once-absent natives like Atlantic Puffins brought back by innovative conservation techniques pioneered in Maine. Written by the late Peter Vickery in cooperation with a team of leading ornithologists, this guide offers a detailed look at the state’s dynamic avifauna—f...
Influencer Marketing
Influencer marketing often gets touted as more authentic, democratised, credible, and relatable than traditional marketing tactics. But such hype glosses over its messy sociocultural dynamics and underlying disparities. This book discusses and debates the complexities of influencer marketing, casting a critical and interdisciplinary lens on its practices, consumption, and far-reaching societal impact. Beneath the surface of likes, shares, and selfies lies critical questions around power imbalances, tensions, and transformations in a content-driven marketplace. How have historical, economic, and technological changes shaped the development and maturation of influencer marketing as a scholarly...
I Want to Complain!: An Alternative Guide to Customer Service
Have you got something to complain about? Have you been short changed? Have you complained and got nothing but hollow apologies? Are you due compensation? Then this book could help. With eight years experience in a customer management role for a multi-national retailer, Peter realised that it was the light-hearted, entertaining letters that received the most satisfactory resolutions. 'I want to complain' explains exactly what life is like on the other end of the call-centre telephone. The second section of the book contains a collection of genuine complaint letters along with their replies so you can see for yourself just how it works. Those companies written to include Marks and Spencer, Tesco, Asda and even Newcastle city council to get a parking ticket revoked - all with positive resolutions. 'I want to complain' hopes to put the 'fun' into refund and the 'jest' into goodwill gesture as it takes you on an entertaining and humorous journey into the world of customer services.
A Careful Revolution
‘I am 29 years old. I was born just before the Kyoto Protocol was signed, and since then global mean temperatures have risen by an estimated 0.2°C per decade . . . in my lifetime I am likely to experience a world that is 2°C warmer, perhaps as much as 4°C, and has more droughts, fires and floods.’ Sylvia Nissen Climate crisis is upon us. By choice or necessity, New Zealand will transition to a low-emissions future. But can this revolution be careful? Can it be attentive to the disruptions it inevitably creates? Or will carefulness simply delay and dilute the changes that future people require of us? This timely collection brings together eleven authors to explore the politics and practicalities of the low-emissions transition, touching on issues of justice, tikanga, trade-offs, finance, futurism, adaptation, and more.
