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Through 25 years of travel to over 100 countries Peter Burwash experienced first-hand the pervasive attitude of "who cares" that exists in the service industry. In this book he responds to that question--describing the service companies & leaders who truly do care. Through extensive research culled from interviews with management & employees of a multitude of companies around the world, he arrived at the common denominators of the most successful service companies & the most successful leaders. In this book, through anecdote, practical advice & humor, Burwash issues a "wake-up call" to put into action these qualities that will enhance both your business & personal life. "Peter's presentation...
Peter Burwash reveals twelve essential habits for succeeding and understanding ture happiness, form 'Having the Courage to Change' to 'Simplifying Our Lives'. Although Peter's book is presented in bite size chapters, don't let this fool you. Here is wealth of wisdom that everyone can apply to improve the landscape of their lives. A practical approach to achieving new levels of personal effectiveness and happiness. Twelve essential habits for achieving your professional and personal potential. Proof that our happiness is a by-product of our service to higher ideals and other people. It is not dependent on our our wealth and personal possessions.
How do you develop the special qualities that bring success as a leader? To answer this important question, Peter Burwash interviewed thousands of managers and workers in the world's best companies. The Key contains the revealing and inspiring results of his research in two sections The 12 Universal Principles of Great Service Companies and The 25 Universal Qualities fo Great Leaders. The Key shows clearly and simply how to achieve outstanding service and effective leadership in both your professional and personal life. The levels of great leadership and outstanding service are what make or break a company. This book gives both company owners and employees a roadmap to the top. Peter Burwash, CEO and founder of one of the best managed companies in America, is more than qualified to give advice on leadership and customer service.
Whening Tennis: In Tennis, as in Life, Timing is Everything is an instructional book. It is unique in that it does not focus on the "how to" of playing the game as much as the "when to" for more tennis success. The author's primary focus on "when decisions" is an entirely new instructional approach for many aspects of the game. When a player learns to combine good "when" decisions with real effort to play the game to the best of their ability, regardless of the final score, winning has been achieved. Thus, Whening Tennis becomes winning tennis, the essence of the book. The subtitle, In Tennis, as in Life, Timing is Everything, emphasises the importance of "when" decisions and their crossover...
From Rhonda Byrne, creator of the international bestselling movie and book, The Secret, comes Hero, her latest world-changing project and the most important to date. FROM ZERO TO HERO… YOUR SECRET MAP TO A RICH LIFE What is your true calling and why aren't you already living it? Imagine if there was a map that showed you step by step how to get from where you are now to your true calling and the life you were born to live - the most brilliant, rich, fulfilling, and dazzling life you could ever dream of. You are holding in your hands such a map. HERO is the map for your life. By following the journeys of twelve of the most successful people on the planet today, you’ll learn how to use your inner powers to overcome obstacles and to make impossible dreams come true. You'll be inspired to find your own calling and start taking the steps toward making the life of your dreams an everyday reality. Be the hero you are meant to be.
To do what no other magazine does: Deliver simple, delicious food, plus expert health and lifestyle information, that's exclusively vegetarian but wrapped in a fresh, stylish mainstream package that's inviting to all. Because while vegetarians are a great, vital, passionate niche, their healthy way of eating and the earth-friendly values it inspires appeals to an increasingly large group of Americans. VT's goal: To embrace both.
To do what no other magazine does: Deliver simple, delicious food, plus expert health and lifestyle information, that's exclusively vegetarian but wrapped in a fresh, stylish mainstream package that's inviting to all. Because while vegetarians are a great, vital, passionate niche, their healthy way of eating and the earth-friendly values it inspires appeals to an increasingly large group of Americans. VT's goal: To embrace both.
For researchers in business, government and academe, the ""Dictionary"" decodes abbreviations and acronyms for approximately 720,000 associations, banks, government authorities, military intelligence agencies, universities and other teaching and research establishments.
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With a background as a nutritionist and a professional athlete, Peter Burwash brings together a vast knowledge of both the science and tradition of nutrition and exercise. He explains with simplicity and compassion how our food and lifestyle choices have a life-changing impact not only on our own future, health, and happiness, but also on that of the entire planet. -John Robbins