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Focusing on communication, speech making, and the impact of facial expressions, Bender gives readers a full awareness of power presentations in the business environment--offering a method for improvement for the presenter and the company. Well-written and highly informative, this is an essential tool for success in today's fast-changing world.
How can it be that in this age of sophisticated communications technology, our interpersonal communications are suffering? The answer is that few people take the time (or feel they have the time) to learn the skills needed for effective one-on-one communication. In fact, few are even aware that communication skills can be learned. Peter Urs Bender and Robert Tracz know differently. As they prove in this lively A to Z of key communication concepts, everyone can learn to communicate freely, persuasively, and with confidence. Secrets of Face-to-Face Communication is packed with helpful tips, illustrative anecdotes, and proven systems that, when applied, will improve your business and personal relationships alike. Whether you are an entrepreneur looking for more successful interactions with clients, a manager trying to deal with difficult people, or an employee seeking more productive relationships with your boss or coworkers, you'll find what you need in Secrets of Face-to-Face Communication. So stop wasting time on avoidable misunderstandings and bad feelings -- and start communicating with power! Book jacket.
Tens of thousands of professionals have attended David W. Merrill's acclaimed "Style Awareness Workshops" The goal: improvement of interpersonal effectiveness skills-inspiring better communication, improved productivity, and a more harmonious working environment. Students preparing for business, management, or sales careers can also benefit from Merrill's techniques, presented in Personal Styles & Effective Performance. Merrill's approach emphasizes the interrelationships between behavior and social style-encouraging students to consider how their own actions influence responsiveness from others. Those actions tend to be rooted in one of four primary social styles: Analytical, Amiable, Driving, and Expressive-which readers are invited to compare and contrast with their own styles, as a starting point for potential improvement. First published in 1981, Personal Styles & Effective Performance continues to be a popular resource for the self-improvement minded. By learning its lessons now, tomorrow's business professionals can have the edge in interpersonal effectiveness-one of the most important facets of a successful career.
Gutfeeling -- instinct and intuition -- is as important as reason, logic, analysis, and connections. Recognizing and nurturing Gutfeeling is the process of accessing the subconscious and making it consciousness -- "becoming" rather than "being." Bender believes that Gutfeeling rarely leads anyone astray. In business and in life, people act on hunches every day. After considering the options, there is that moment when it pays to stop, look, and listen to your feelings and emotions. What do they tell you to do? Women are often better at doing this than men, Bender explains, because they pay attention to their emotions and intuitions and include them in the overall decision-making process. But men have emotions too and need only to utilize them. It's said we buy on emotion but justify with logic. Gutfeeling -- instinct, intuition, emotions, feelings, spirituality -- when allowed to play its proper role, can lead us to richer, fuller, more successful lives.
The term arthrogryposis describes a range of congenital contractures that lead to childhood deformities. It encompasses a number of syndromes and sporadic deformities that are rare individually but collectively are not uncommon. Yet, the existing medical literature on arthrogryposis is sparse and often confusing. The aim of this book is to provide individuals affected with arthrogryposis, their families, and health care professionals with a helpful guide to better understand the condition and its therapy. With this goal in mind, the editors have taken great care to ensure that the presentation of complex clinical information is at once scientifically accurate, patient oriented, and accessible to readers without a medical background. The book is authored primarily by members of the medical staff of the Arthrogryposis Clinic at Children's Hospital and Medical Center in Seattle, Washington, one of the leading teams in the management of the condition, and will be an invaluable resource for both health care professionals and families of affected individuals.
Shortlisted for the Financial Times and McKinsey Business Book of the Year Award A Financial Times Best Business Book of the Year A Times Higher Education Book of the Week Best Business Book of the Year, 800-CEO-READ Gender equality is a moral and a business imperative. But unconscious bias holds us back, and de-biasing people’s minds has proven to be difficult and expensive. By de-biasing organizations instead of individuals, we can make smart changes that have big impacts. Presenting research-based solutions, Iris Bohnet hands us the tools we need to move the needle in classrooms and boardrooms, in hiring and promotion, benefiting businesses, governments, and the lives of millions. “Bohnet assembles an impressive assortment of studies that demonstrate how organizations can achieve gender equity in practice...What Works is stuffed with good ideas, many equally simple to implement.” —Carol Tavris, Wall Street Journal “A practical guide for any employer seeking to offset the unconscious bias holding back women in organizations, from orchestras to internet companies.” —Andrew Hill, Financial Times
This book deals with the concepts of leadership and communication in business organizations, initially on a general level and then in detail through an analysis of specific cases. First the book provides a contextual framework to explain the role and importance of the topic. The foundation is provided by selected behavioural and situational theories. Then 15 different leadership models and their respective communication strategies are specified. The interaction of leadership and communication is examined explaining organizational communication and its tools. In the third part the book looks in detail at the glass, textile and confection industries. It examines the relationship between socio-demographic variables of employees, leadership types and communication styles and systems of managers in these sectors. The results of this study provide researchers and professionals with a number of suggestions for more effective organizational communication and better leadership practice.
Most people see leadership as the act of leading someone else. Not Peter Urs Bender. For him, leadership begins with leading ourselves. It means finding out what will bring us fulfillment not in isolation from others but in collaboration with them. He shows that there are two kinds of leaders: leaders-from-without, who are driven by fear, pressures, and elements beyond their control; and leaders-from-within, who are moved by a desire to help, encourage, and realize shared visions.Bender, who through his seminars and previous publications has helped thousands become dynamic speakers, identifies the steps to personal and professional leadership from within. He includes lists of tips, fascinating stories from eminent religions, thought-provoking questions, and simple exercises to help you strengthen your leadership muscles.
From evaluating whether professional speaking is an appropriate career and setting up an office to creating a dynamic marketing platform and designing the perfect website, this text takes readers through all stages of establishing a profitable and rewarding business.