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Quality is Free
"Do things right in the first place, and you won't have to pay to fix them or do them over. Whether you manage a large plant or run your own small business, applying this simple principle of quality control will boost your profits and your career. 'Quality Is Free' sets forth easy-to-implement programs, using actual case histories to demonstrate just how well quality control works, and providing important tools for success"--
Philip Crosby's Reflections on Quality
Acclaimed quality guru Philip Crosby has reached millions of managers through his bestselling books and his renowned Quality College. Reflections on Quality is perfect for managers or anyone interested in the world of work. The only book of bite-sized meditations with quality as its central theme, it is an invaluable gift that managers will want to give themselves.
Quality and Me
Hailed by Time magazine as the "leading evangelist of quality," Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights he's gathered over the course of an eventful, forty-year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch--and re-launch--of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today.
The Absolutes of Leadership
According to quality management expert Philip B. Crosby, "Leadership is learnable", and can be developed for any field--in business, government, education, even Little League. "Of all the gurus, no one has capitalized more on the swelling interest in quality than Philip Crosby . . . Crosby's client list reads like a Who's Who of corporate America".--"BusinessWeek".
Running Things
Become A ``Natural Born'' Leader. The art of leadership can be learned. It's all in Running Things: The Art of Making Things Happen, by well-renowned management expert Phil Crosby. Whether you want to run a boy scout troop or a multinational corporation, you'll discover the secrets of organizing and motivating people in an entertaining, fun-to-read style, You'll get practical guidance on: how to increase productivity and eliminate turnover; how to step forward and take control of any group; how to get people to put out 110% every time; how to guarantee that things will always happen on time; how to establish goals people want to meet; how to keep creative people happy; how to avoid personal ``burnout''; how to make everyone feel they're a part of the team; how to handle change quickly and painlessly.
Quality is Free
Guidelines for browsers. Index included.
The Eternally Successful Organization
The bestselling author of Quality Is Free, the book that led America's quality revolution, now offers his proven step-by-step program to keep a company fiscally fit and growing--forever. Crosby proves that Darwin's "natural selection" also applies to business organizations--survival of the fittest and bankruptcy of the complacent.
Quality Without Tears: The Art of Hassle-Free Management
Aimed at all areas of management, professionals and consultants, this manual advises on hassle-free management. It is the paperback version of Crosby's bestseller.
The Entrepreneur Who Created A Business Camelot
Note on Camelot: The book you are about to read is my analysis of a very successful entrepreneur and the company he created. I will look back on the ways Philip B. Crosby created what many former employees call a "Business Camelot"-a place where employees and clients could achieve results far belong their dreams. This was all undergirded by a culture that was rare in any company, public or private, that I had ever experienced. I also want to share with you some of the experiences that Philip Crosby Associates (PCA) employees had with Phil that explain his success. In addition, I used research developed through talking to many successful entrepreneurs about their start-up companies. What I found was that every successful company did things a little differently, but most had a great leader and some consistent characteristics. Phil created a "Business Camelot" that I will never forget and taught me to give more of myself to others. He gave me a chance to achieve my life's goals and meet some of the most dynamic leaders of our times: Chairman of Chrysler Corporation, Lee Iacocca; President Ronald Reagan; President George H.W. Bush and many other notables in business and politics.
Going My Way
A study of the singer/actor's art and of his centrality to the history of twentieth-century music, film, and the entertainment industry. It uses a range of perspectives to explore Crosby's achievements. It also includes tributes and reminiscences and explores his accomplishments as an actor, businessman, and radio and television performer.
